Interview for Receptionist / Care Navigator

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Practice Interview

Practice Interview

Receptionist / Care Navigator • Downham Market
Primary Care Careers

Thank you for your interest in the position of Receptionist / Care Navigator in Downham Market with Primary Care Careers.

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Role: Receptionist / Care Navigator in Downham Market

Interviewed on Friday 22 November 2024 at 09:47.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist / Care Navigator with Primary Care Careers in Downham Market, Norfolk\n\n If you would like to find out more information about this role, please do not hesitate to get in contact with us. Howdale Group Practice are looking to welcome receptionists to our team on a part time, permanent basis to work the following shifts (more shifts may be available): Tuesday: 13.15 - 18.30 at our Marham site. Thursday: 8.00 - 13.15 at our Howdale site. Friday: 13.15 - 18.30 at our Marham site. Maintain and monitor the practice appointment system. Process personal, telephone and e-requests for appointments. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signpost patients to the correct service. Initiate contact with and respond to, requests from patients, team members and external agencies. Photocopy documentation as required. Data entry of new or temporary registrations and relevant patient information as required. Input data into patients healthcare records as necessary. Direct requests for information, i.e. SAR, insurance/solicitors letters and DVLA forms to the administrative team. Manage all queries as necessary in an efficient manner. Carry out system searches as requested. Maintain a clean, tidy, effective working area at all times. Monitor and maintain the reception area and notice boards. Support all clinical staff with general tasks as requested. "}