{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nGP Healthcare Assistant (HCA) with Paston Surgery in Norwich, Norfolk, United Kingdom\n\n Job summary Paston Surgery serves a population of over 6500 patientsin North Walsham and the surrounding area. Our HCAs are an essential part of ourNursing Team and support other clinical staff and practice management. We are looking for a part-time HCA (15 to 35 hours) with excellent clinical,communication and service skills to join our friendly Nursing Team. This is a permanentposition and subject to a six-month probationary period. Main duties of the job Typical duties include phlebotomy, ECGs, BP checks,INR monitoring, dressings, assist with LTC reviews, maintain stock levels, complete health checks, chaperonewhen required, administrative support, patient data entry etc. Please see theJob Description for more details. Candidates must be service-minded, driven to help othersand make the patient experience as straight forward as possible. Confidence in talking to patients withdiverse needs is required and excellent communication skills are required. Itis essential to be organised, efficient, adaptable and flexible in a fast-paced working environment. Working hours are 20 - 30 per week andwill be during the hours of 8.30am and 6.30pm Monday to Friday. The exactpattern will be discussed with you and flexibility for change is essential. About us Applicants should be enthusiastic, professional andideally have experience of working in a busy GP surgery using SystmOne. Inaddition to a competitive salary, you will also be enrolled to the NHS PensionScheme. Training and ongoing developmentsupport the role. There is 5 weeks annual leave plus bank holidays (pro-rata). When applying, please state preferred hours/days togetherwith salary expectation . For any queries with regards to the role pleasecontact David Morter, Practice Manager at david.morter@nhs.net Closing date for applications is 22nd May 2024. If you have not heard from us within 3 weeks of the closingdate, you should assume you have not been shortlisted, but we would like tothank you for your interest at Paston Surgery. Job description Job responsibilities Job Description - Health Care Assistant (HCA) There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Undertake new patient health checks b. Undertake NHS Health Checks (40 to 74 years) c. Support the practice with health promotion programmes d. Carry out baseline observations such as urine analysis, pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately e. Facilitate routine and 24-hour BP monitoring, advising patients accordingly f. Undertake wound care, dressings and other clinical tasks as required g. Support the practice nurse with the management of chronic disease clinics h. Carry out BMI checks as directed i. Act as a chaperone as required j. Undertake venepuncture k. Administer vaccinations l. Carry out ear irrigation under the supervison of the practice nurse m. Carry out ECGs as requested n. Ensure specimens are recorded and ready for onward transportation o. Provide support during minor operations as required p. Ensure all clinical rooms are adequately stocked and prepared for each session q. Ensure fridges are cleaned and temperatures recorded in accordance with guidance r. Assist in ensuring stocks of medical supplies are maintained in all clinical areas s. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice policy t. Deliver opportunistic health promotion where appropriate u. To undertake all training required by the Practice and maintain a personal development plan v. Attend all meetings required and participate in shared learning within the practice w. Take part in periodic appraisals required by the Practice x. Participate in practice audit as directed by the audit lead y. Participate in local initiatives to enhance service delivery and patient care z. Complete opening and closing procedures in accordance with the rota Job description Job responsibilities Job Description - Health Care Assistant (HCA) There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Undertake new patient health checks b. Undertake NHS Health Checks (40 to 74 years) c. Support the practice with health promotion programmes d. Carry out baseline observations such as urine analysis, pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately e. Facilitate routine and 24-hour BP monitoring, advising patients accordingly f. Undertake wound care, dressings and other clinical tasks as required g. Support the practice nurse with the management of chronic disease clinics h. Carry out BMI checks as directed i. Act as a chaperone as required j. Undertake venepuncture k. Administer vaccinations l. Carry out ear irrigation under the supervison of the practice nurse m. Carry out ECGs as requested n. Ensure specimens are recorded and ready for onward transportation o. Provide support during minor operations as required p. Ensure all clinical rooms are adequately stocked and prepared for each session q. Ensure fridges are cleaned and temperatures recorded in accordance with guidance r. Assist in ensuring stocks of medical supplies are maintained in all clinical areas s. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice policy t. Deliver opportunistic health promotion where appropriate u. To undertake all training required by the Practice and maintain a personal development plan v. Attend all meetings required and participate in shared learning within the practice w. Take part in periodic appraisals required by the Practice x. Participate in practice audit as directed by the audit lead y. Participate in local initiatives to enhance service delivery and patient care z. Complete opening and closing procedures in accordance with the rota Person Specification Qualifications Essential Good standard of general education Core training requirements Desirable Certification in phlebotomy, dressings, BPs, ECG, injections etc Experience Essential Experience of working in Primary Care Experience of working with the patients Experience of working in a confidential environment Ability to record accurate clinical notes Desirable Wound Care ECGs Phlebotomy Patient health checks inc. height, weight, BP, Pulse Spirometry Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Desirable Competent in the use of Office and Outlook SystmOne user skills Qualities Essential Polite and confident Flexible and cooperative Motivated Problem solver with the ability to process information accurately High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate Commitment to ongoing professional development Effectively utilises resources Punctual and committed to supporting the team effort Flexibility to work outside of core office hours Person Specification Qualifications Essential Good standard of general education Core training requirements Desirable Certification in phlebotomy, dressings, BPs, ECG, injections etc Experience Essential Experience of working in Primary Care Experience of working with the patients Experience of working in a confidential environment Ability to record accurate clinical notes Desirable Wound Care ECGs Phlebotomy Patient health checks inc. height, weight, BP, Pulse Spirometry Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Desirable Competent in the use of Office and Outlook SystmOne user skills Qualities Essential Polite and confident Flexible and cooperative Motivated Problem solver with the ability to process information accurately High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate Commitment to ongoing professional development Effectively utilises resources Punctual and committed to supporting the team effort Flexibility to work outside of core office hours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Paston Surgery Address 9-11 Park Lane North Walsham Norwich Norfolk NR28 0BQ Employer's website "}