Thank you for your interest in the position of Receptionist
in Lydney
with G DOC Ltd.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist with G DOC Ltd in Lydney, Gloucestershire\n\n Job Responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. Ensure total familiarity with the computerised appointments system. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills ensure that patients with no prior appointment, but who need urgent consultation, are seen in a logical and non-disruptive manner. Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Ensure that all new patients are registered onto the computer system promptly and accurately. Ensure familiarity with the procedures for management of the computerised and written patient records, entering patient information on to the computer as required. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Prepare all paperwork necessary for surgeries and clinics. Ensure adherence to all relevant procedures and policies. Provide additional cover for holidays and sickness and have flexibility with rota arrangements. The Lydney Practice (part of GDOC Ltd) have a vacancy, for a part-time Receptionist to join our friendly and experienced reception team. As well as our large Practice team at Lydney, consisting of 5 established GPs, nursing team, dispensary team, pharmacist, pharmacy technician, ANP, GPA, care-co-ordinator and admin team. You will form part of this existing team, working together to maintain a high quality reception service. We are looking for a flexible team member who can cover receptionist 15 hours - Monday & Tuesday Mornings & 7 hours on Friday ideally. NHS pension scheme Closing date: 26th September Candidates should have excellent customer service skills and experience of working with computers. This is a very busy environment where teamwork, multi-tasking, flexibility and attention to detail are essential. We are a friendly supportive team and full training will be given to the successful applicant. "}