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Practice Interview
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Practice Interview
Practice Interview
Healthcare Support Worker- Donor Carer Venepuncturist • Glasgow
NHS National Services Scotland
Thank you for your interest in the position of Healthcare Support Worker- Donor Carer Venepuncturist
in Glasgow
with NHS National Services Scotland.
NHS National Services Scotland
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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1. Can you tell us about your experience working in a healthcare environment? What were your main responsibilities? Can you tell us about your experience working in a healthcare environment? What were your main responsibilities?
2. What motivated you to apply for the Donor Carer Venepuncturist position with the Scottish National Blood Transfusion Service? What motivated you to apply for the Donor Carer Venepuncturist position with the Scottish National Blood Transfusion Service?
3. How do you keep yourself updated with best practices and developments in healthcare? How do you keep yourself updated with best practices and developments in healthcare?
4. Do you hold a National Vocational Qualification (NVQ) in Health and Social Care or any related qualification? If so, how have you applied this knowledge in your previous roles? Do you hold a National Vocational Qualification (NVQ) in Health and Social Care or any related qualification? If so, how have you applied this knowledge in your previous roles?
5. Can you describe your keyboard skills and your experience with data entry or using healthcare software systems? Can you describe your keyboard skills and your experience with data entry or using healthcare software systems?
6. What steps do you take to ensure effective communication with donors, especially those who may be anxious or apprehensive about donating blood? What steps do you take to ensure effective communication with donors, especially those who may be anxious or apprehensive about donating blood?
7. How would you approach caring for a donor who appears nervous or is having difficulty during the donation process? How would you approach caring for a donor who appears nervous or is having difficulty during the donation process?
8. Could you explain the importance of the donor experience in blood donation, and how you would contribute to a positive experience for our donors? Could you explain the importance of the donor experience in blood donation, and how you would contribute to a positive experience for our donors?
9. Describe a time when you had to manage a difficult situation or a complaint from a patient or donor. How did you handle it? Describe a time when you had to manage a difficult situation or a complaint from a patient or donor. How did you handle it?
10. This role requires extensive travel throughout the West of Scotland. How do you manage your time and logistics effectively when travelling for work? This role requires extensive travel throughout the West of Scotland. How do you manage your time and logistics effectively when travelling for work?
11. Can you provide an example of how you’ve worked successfully as part of a team in a healthcare setting? What was your role? Can you provide an example of how you’ve worked successfully as part of a team in a healthcare setting? What was your role?
12. Are you comfortable working variable hours, including public holidays and late evenings? How do you plan to accommodate this in your personal life? Are you comfortable working variable hours, including public holidays and late evenings? How do you plan to accommodate this in your personal life?
13. How do you stay organised and maintain focus when faced with a busy work environment, especially during blood donation sessions? How do you stay organised and maintain focus when faced with a busy work environment, especially during blood donation sessions?
14. What do you understand about the Mandatory Induction Standards for Healthcare Support Workers in Scotland? What do you understand about the Mandatory Induction Standards for Healthcare Support Workers in Scotland?
15. How would you ensure compliance with the Code of Conduct for Healthcare Support Workers in your daily practice? How would you ensure compliance with the Code of Conduct for Healthcare Support Workers in your daily practice?
16. What do you think sets NHS National Services Scotland apart from other healthcare providers in the region? What do you think sets NHS National Services Scotland apart from other healthcare providers in the region?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealthcare Support Worker- Donor Carer Venepuncturist with NHS National Services Scotland in Glasgow, Scotland, United Kingdom\n\n Healthcare Support Worker - Donor Carer Venepuncturist X3 Posts About The Organisation National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services. The Post As a major division within the NHS National Services Scotland, the Scottish National Blood Transfusion Service (SNBTS) plays a vital role not only in the health of the people of Scotland but also on an international scale through our leading position in new product development, biomedical research, and donor services. Our goal is to maintain the highest standards to patient care whilst remaining internationally competitive. We are looking for a donor carer venepuncturist to join our existing community teams who provide a high standard of care to our donors. You should be educated to higher level, have experience of working in health care environment, excellent keyboard skills written and oral communication skills. You’ll enjoy a varied role which includes caring for donors throughout the blood donation process, loading/unloading and assembling our community session donation equipment. The position is within Donor Services Blood Collection Team is based in Glasgow; however extensive travel throughout the region, the West of Scotland is required. The Candidate You must be flexible, and willing to work variable hours. Hours will include public holidays, Sundays, and regular late evenings. Knowledge of health care is essential; it is desirable that the candidate has a National Vocational Qualification (NVQ) in Health and Social Care. Keyboard skills are essential, as are good communication, organisational and interpersonal skills. The successful candidate must comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland 2009, and with the Code of Conduct for Healthcare Support Workers. The successful candidate will be required to undergo a PVG Scheme/Disclosure Scotland check. Any candidate who has lived/worked overseas for more than 12 months in the preceding 5 years will also be required to provide a criminal record check from the appropriate overseas agency. Location and Working Pattern: Glasgow and the West of Scotland with extensive travel throughout the region. 21 hours per week. Monday Sunday various shifts. It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS. Benefits Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure. Further Information For an informal discussion on the post, please contact Jacqueline Maguire, Senior Charge Nurse, jacqueline.maguire2@nhs.scot Closing date for completed applications is Thursday 12th September 2024. Please note we anticipate a high level of interest in this position therefore we may close the vacancy prior to the closing date once a sufficient amount of applications are received. Please ensure you complete and submit your online application at an early stage to avoid disappointment. Further information on NSS is available from: https://www.nss.nhs.scot/ Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders). NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies"}