Trainee Community Care Navigator • Manchester Manchester University NHS Foundation Trust
Thank you for your interest in the position of Trainee Community Care Navigator
in Manchester
with Manchester University NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nTrainee Community Care Navigator with Manchester University NHS Foundation Trust in Manchester, England, United Kingdom\n\nWe are recruiting a full-time (37.5 hrs) Trainee Care Navigator to join our Community Diagnostic Centre (CDC) in Harpurhey. You will join our admin team, covering reception and booking and scheduling patients in for their Diagnostic tests. The CDC offers a community facing diagnostics service with focus on delivering a seamless interface between primary care, hospital and community health and social care services, ensuring the people of Manchester have access to the right services at the right time in the right location. This role is an opportunity to be trained as a Community Diagnostic Centre Care Navigator whereby you will develop to support in all aspects of the patient journey. Working Effectively As Part Of a Small Team Provide a high-quality and customer-focused reception service at the North Manchester Community Diagnostic Centre. As directed, support the booking and scheduling functions, including making routine appointment reminder and follow-up calls to patients who don’t attend. Ensure a high level of customer service through effective and timely communication with patients, managers and staff. Recruitment Team into this box for every advert due to be posted. MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together. For further details / informal visits contact: Name: Andrea Palmer-Baker Job title: Community Diagnostic Centre Manager Email address: Andrea.PalmerBaker@mft.nhs.uk Telephone number: 07740302283"}