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Practice Interview
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Saving... jbns1aon Delta Healthcare {"required":[],"optional":[{"id":"que3lfuJ","grouping":"Personal Motivation and Suitability","question":"What attracted you to the position of Admin/Receptionist at Delta Healthcare?"},{"id":"queDAe1A","grouping":"Personal Motivation and Suitability","question":"How do you think your previous experience prepares you for this role?"},{"id":"queF4hca","grouping":"Customer Service Skills","question":"Can you describe a time when you had to deal with a difficult patient or visitor? How did you handle the situation?"},{"id":"quevrltg","grouping":"Customer Service Skills","question":"In your opinion, what makes for excellent customer service in a healthcare setting?"},{"id":"quelrVI6","grouping":"Administrative Skills","question":"What experience do you have in managing patient records and ensuring data accuracy?"},{"id":"querGkyX","grouping":"Administrative Skills","question":"How do you prioritise your tasks when you have multiple responsibilities to handle at once?"},{"id":"queptI6z","grouping":"Communication Skills","question":"How would you ensure clear communication with healthcare staff to support effective daily operations?"},{"id":"quexF5HJ","grouping":"Communication Skills","question":"Can you provide an example of how you've successfully communicated complex information to someone who needed extra support?"},{"id":"queWR7nA","grouping":"Technical Skills and Software Familiarity","question":"Are you familiar with any healthcare management software? If so, which ones have you used?"},{"id":"queKutfm","grouping":"Technical Skills and Software Familiarity","question":"How comfortable are you with using computer systems for scheduling appointments and managing patient inquiries?"},{"id":"queELPee","grouping":"Confidentiality and Data Protection","question":"What do you understand by patient confidentiality, and why is it important in a healthcare setting?"},{"id":"quezsu0m","grouping":"Confidentiality and Data Protection","question":"Can you describe any experience you have with ensuring compliance with data protection regulations?"},{"id":"queNEote","grouping":"Teamwork and Collaboration","question":"How do you approach working collaboratively with healthcare professionals?"},{"id":"quejf6kh","grouping":"Teamwork and Collaboration","question":"Can you describe a situation where you had to work closely with a team to achieve a common goal?"},{"id":"queu6FNi","grouping":"Work Environment and Culture Fit","question":"What kind of work environment do you thrive in, and how does that align with our supportive and friendly workplace culture?"},{"id":"quedcJdI","grouping":"Work Environment and Culture Fit","question":"How do you handle stress or busy periods at work?"},{"id":"que6rEdi","grouping":"Professional Development","question":"What areas of professional development are you most interested in pursuing and why?"},{"id":"quePCQnZ","grouping":"Professional Development","question":"How do you stay current with developments in healthcare administration or best practices?"},{"id":"queM8I5W","grouping":"Impact on Patients","question":"How do you feel your role as an Admin/Receptionist can impact patients’ experiences at the surgery?"}]} ![]()
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Practice Interview
Practice Interview
Admin/Receptionist • Hull
Delta Healthcare
Thank you for your interest in the position of Admin/Receptionist
in Hull
with Delta Healthcare.
Delta Healthcare
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
Continue below
You've already answered some of these questions.
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marked the ones that you've done with a check
You can continue the interview below.
Then, we'll ask you to answer one or more questions of your choice from the list below:
You can answer as many of these questions as you want.
Good luck!
1. What attracted you to the position of Admin/Receptionist at Delta Healthcare? What attracted you to the position of Admin/Receptionist at Delta Healthcare?
2. How do you think your previous experience prepares you for this role? How do you think your previous experience prepares you for this role?
3. Can you describe a time when you had to deal with a difficult patient or visitor? How did you handle the situation? Can you describe a time when you had to deal with a difficult patient or visitor? How did you handle the situation?
4. In your opinion, what makes for excellent customer service in a healthcare setting? In your opinion, what makes for excellent customer service in a healthcare setting?
5. What experience do you have in managing patient records and ensuring data accuracy? What experience do you have in managing patient records and ensuring data accuracy?
6. How do you prioritise your tasks when you have multiple responsibilities to handle at once? How do you prioritise your tasks when you have multiple responsibilities to handle at once?
7. How would you ensure clear communication with healthcare staff to support effective daily operations? How would you ensure clear communication with healthcare staff to support effective daily operations?
8. Can you provide an example of how you've successfully communicated complex information to someone who needed extra support? Can you provide an example of how you've successfully communicated complex information to someone who needed extra support?
9. Are you familiar with any healthcare management software? If so, which ones have you used? Are you familiar with any healthcare management software? If so, which ones have you used?
10. How comfortable are you with using computer systems for scheduling appointments and managing patient inquiries? How comfortable are you with using computer systems for scheduling appointments and managing patient inquiries?
11. What do you understand by patient confidentiality, and why is it important in a healthcare setting? What do you understand by patient confidentiality, and why is it important in a healthcare setting?
12. Can you describe any experience you have with ensuring compliance with data protection regulations? Can you describe any experience you have with ensuring compliance with data protection regulations?
13. How do you approach working collaboratively with healthcare professionals? How do you approach working collaboratively with healthcare professionals?
14. Can you describe a situation where you had to work closely with a team to achieve a common goal? Can you describe a situation where you had to work closely with a team to achieve a common goal?
15. What kind of work environment do you thrive in, and how does that align with our supportive and friendly workplace culture? What kind of work environment do you thrive in, and how does that align with our supportive and friendly workplace culture?
16. How do you handle stress or busy periods at work? How do you handle stress or busy periods at work?
17. What areas of professional development are you most interested in pursuing and why? What areas of professional development are you most interested in pursuing and why?
18. How do you stay current with developments in healthcare administration or best practices? How do you stay current with developments in healthcare administration or best practices?
19. How do you feel your role as an Admin/Receptionist can impact patients’ experiences at the surgery? How do you feel your role as an Admin/Receptionist can impact patients’ experiences at the surgery?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdmin/Receptionist with Delta Healthcare in Hull, East Riding of Yorkshire\n\n Full-Time Admin/Receptionist at Delta Healthcare GP Surgery What We Offer: Access to the NHS pension scheme Full-time employment starting at £11.44 per hour Opportunities for professional development and training Supportive, friendly work environment The chance to make a meaningful impact on the lives of our patients Warmly greet patients and visitors, providing a professional first impression Handle phone calls, schedule appointments, and respond to patient inquiries Maintain accurate patient records and manage general administrative tasks Work collaboratively with healthcare staff to ensure effective daily operations Protect patient confidentiality and comply with data protection regulations About us The Admin/Receptionist plays a crucial role in supporting the day-to-day operations of a GP surgery, ensuring the smooth running of patient services, administrative tasks, and maintaining a high level of patient care and confidentiality. You will be the first point of contact for patients, visitors, and healthcare professionals, providing excellent customer service and assisting with a variety of administrative duties. "}