Delta Healthcare ri7iqjZQ
Access to the NHS pension scheme, providing financial security for the future.
Competitive starting pay of £11.44 per hour, with opportunities for pay increases based on experience and performance.
Chances for professional development and training, allowing for career growth within the healthcare field.
A supportive and friendly work environment that fosters teamwork and collaboration among staff.
The opportunity to make a meaningful impact on the lives of patients, contributing positively to their healthcare experience.
Varied daily tasks, including greeting patients, managing appointments, and assisting healthcare professionals, keeping the role engaging and dynamic.
Delta Healthcare in Hull is seeking a full-time Admin/Receptionist. The role offers a salary starting at £11.44 per hour, access to the NHS pension scheme, opportunities for professional development, and a supportive work environment. Responsibilities include greeting patients, handling phone calls, scheduling appointments, maintaining patient records, and collaborating with healthcare staff to ensure efficient operations while upholding patient confidentiality. The position is vital for ensuring quality patient care and smooth administrative processes within the GP surgery.
Full-Time Admin/Receptionist at Delta Healthcare GP Surgery
What We Offer:
- Access to the NHS pension scheme
- Full-time employment starting at £11.44 per hour
- Opportunities for professional development and training
- Supportive, friendly work environment
- The chance to make a meaningful impact on the lives of our patients
- Warmly greet patients and visitors, providing a professional first impression
- Handle phone calls, schedule appointments, and respond to patient inquiries
- Maintain accurate patient records and manage general administrative tasks
- Work collaboratively with healthcare staff to ensure effective daily operations
- Protect patient confidentiality and comply with data protection regulations
About us
The Admin/Receptionist plays a crucial role in supporting the day-to-day operations of a GP surgery, ensuring the smooth running of patient services, administrative tasks, and maintaining a high level of patient care and confidentiality. You will be the first point of contact for patients, visitors, and healthcare professionals, providing excellent customer service and assisting with a variety of administrative duties.
More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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1. What attracted you to the position of Admin/Receptionist at Delta Healthcare?
2. How do you think your previous experience prepares you for this role?
3. Can you describe a time when you had to deal with a difficult patient or visitor? How did you handle the situation?
4. In your opinion, what makes for excellent customer service in a healthcare setting?
5. What experience do you have in managing patient records and ensuring data accuracy?
1. What attracted you to the position of Admin/Receptionist at Delta Healthcare?
2. How do you think your previous experience prepares you for this role?
3. Can you describe a time when you had to deal with a difficult patient or visitor? How did you handle the situation?
4. In your opinion, what makes for excellent customer service in a healthcare setting?
5. What experience do you have in managing patient records and ensuring data accuracy?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for an Admin/Receptionist:
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To work as an Admin/Receptionist in the UK, you'll need a combination of technical skills, soft skills, and qualifications. Here are some key skills and attributes that are important for this role:
Technical Skills
1. Computer Proficiency: Familiarity with office software such as Microsoft Office (Word, Excel, Outlook) and possibly other software like databases or customer relationship management (CRM) systems.
2. Telephone Skills: Ability to handle phone systems, take messages, and relay information effectively.
3. Data Entry: Accuracy in entering information into databases or spreadsheets.
4. Basic IT Skills: Knowledge of using printers, copiers, and other office equipment.
5. Email Communication: Proficiency in managing emails and professional correspondence.
Soft Skills
1. Communication Skills: Strong verbal and written communication skills for interacting with clients and colleagues.
2. Customer Service: A friendly and professional demeanor to handle inquiries and assist visitors.
3. Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workloads, and maintain clear records.
4. Attention to Detail: Precision in tasks such as scheduling appointments, managing files, and entering data.
5. Problem-Solving: Ability to quickly address issues that may arise in an office setting.
Personal Attributes
1. Professionalism: A positive and professional attitude, which reflects well on the organization.
2. Reliability: Punctuality and dependability in completing tasks and meeting deadlines.
3. Flexibility: Willingness to adapt to changing tasks or job requirements as needed.
Qualifications
- Education: While specific qualifications may not be required, having GCSEs (or equivalent) in subjects like English and Maths is often expected.
- Experience: Prior experience in admin or reception roles can be advantageous.
- Training: Some employers may provide on-the-job training, but additional certifications in office administration or customer service can enhance your employability.
Other Considerations
- Language Skills: Proficiency in English is essential; knowing additional languages may be beneficial, especially in diverse workplaces.
- Teamwork: Ability to work collaboratively with others in a team environment.
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