Interview for Care Navigator

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Practice Interview

Practice Interview

Care Navigator • Newmarket
Primary Care Careers

Thank you for your interest in the position of Care Navigator in Newmarket with Primary Care Careers.

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Role: Care Navigator in Newmarket

Interviewed on Thursday 16 January 2025 at 16:28.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCare Navigator with Primary Care Careers in Newmarket, Suffolk\n\n We are a group of 7 GP practices across Suffolk and we are seeking to recruit an enthusiastic and flexible care navigator, with strong customer service skills, for our Oakfield Surgery site in Newmarket. The vacancy is for between 20 - 37.5 hours a week; however, this may be negotiable for the right candidate. Flexibility is crucial to accommodate training, holidays and occasional sickness. We offer a competitive salary and the option of joining the NHS pension scheme. Provide comprehensive administrative support for the general practice and to act as focal point for patients and staff. Receive and assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors either in person or via the telephone. Facilitate effective communication between patients and members of the healthcare community. Handle patient complaints in accordance with practice protocols. Provide an efficient and accurate support to the secretarial team, clinicians & patients. About us If you would like to find out more information about this role, please see the attached job specification. "}