Interview for School Health Support Worker - Discover Great Care Jobs and Jobs In Care Today

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Practice Interview

School Health Support Worker • Liverpool
Mersey Care NHS Foundation Trust

Thank you for your interest in the position of School Health Support Worker in Liverpool with Mersey Care NHS Foundation Trust.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you provide an overview of your previous experience in a healthcare or educational setting, particularly involving children's health? Can you provide an overview of your previous experience in a healthcare or educational setting, particularly involving children's health?

2. Why are you interested in working as a School Health Support Worker with the Mersey Care NHS Foundation Trust? Why are you interested in working as a School Health Support Worker with the Mersey Care NHS Foundation Trust?

3. How do you prioritise tasks when faced with competing demands on your time? How do you prioritise tasks when faced with competing demands on your time?

4. What do you understand by the Healthy Child Programme, and how do you see it impacting the role of a School Health Support Worker? What do you understand by the Healthy Child Programme, and how do you see it impacting the role of a School Health Support Worker?

5. Can you explain the importance of the National Child Measurement Programme (NCMP) and your experience with similar health screening initiatives? Can you explain the importance of the National Child Measurement Programme (NCMP) and your experience with similar health screening initiatives?

6. Describe your experience with immunisation processes and any specific roles you’ve had in facilitating immunisation sessions. Describe your experience with immunisation processes and any specific roles you’ve had in facilitating immunisation sessions.

7. How would you handle a situation where a child is anxious or frightened about receiving an immunisation? How would you handle a situation where a child is anxious or frightened about receiving an immunisation?

8. Can you describe a time when you had to mentor or support a new team member? What approach did you take? Can you describe a time when you had to mentor or support a new team member? What approach did you take?

9. Communication is crucial in this role. Can you provide an example of how you've effectively communicated with children and young people in the past? Communication is crucial in this role. Can you provide an example of how you've effectively communicated with children and young people in the past?

10. Working as part of a team is essential in this role. How do you ensure effective collaboration with colleagues, particularly school nursing teams? Working as part of a team is essential in this role. How do you ensure effective collaboration with colleagues, particularly school nursing teams?

11. Describe a situation where you contributed to a public health initiative or health promotion activity. What role did you play, and what were the outcomes? Describe a situation where you contributed to a public health initiative or health promotion activity. What role did you play, and what were the outcomes?

12. This position involves maintaining school health records and managing clinical administration. Can you discuss your experience with office management or record-keeping systems? This position involves maintaining school health records and managing clinical administration. Can you discuss your experience with office management or record-keeping systems?

13. How do you ensure confidentiality and adhere to data protection policies when handling sensitive information about children and families? How do you ensure confidentiality and adhere to data protection policies when handling sensitive information about children and families?

14. The role requires responding to changing situations in schools. Can you tell us about a time when you had to adapt quickly to a new situation? The role requires responding to changing situations in schools. Can you tell us about a time when you had to adapt quickly to a new situation?

15. If a child’s consent form is missing for an immunisation session, what steps would you take to resolve the issue while ensuring compliance with protocols? If a child’s consent form is missing for an immunisation session, what steps would you take to resolve the issue while ensuring compliance with protocols?

16. Continuous professional development is vital in healthcare roles. What steps do you take to stay updated with developments in child health and public health initiatives? Continuous professional development is vital in healthcare roles. What steps do you take to stay updated with developments in child health and public health initiatives?

17. Can you explain the importance of quality standards in health service delivery and how you would contribute to maintaining these standards? Can you explain the importance of quality standards in health service delivery and how you would contribute to maintaining these standards?

18. Do you have any questions for us about the role or the team you'll be working with? Do you have any questions for us about the role or the team you'll be working with?

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1. Can you provide an overview of your previous experience in a healthcare or educational setting, particularly involving children's health?

queFjktT General Questions

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Interview Summary
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Role: School Health Support Worker in Liverpool

Interviewed on Monday 7 April 2025 at 11:07.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nSchool Health Support Worker with Mersey Care NHS Foundation Trust in Liverpool\n\n We have a vacancy for a school health support worker (Band 3) to come and join us to support the delivery of the Healthy Child Programme (HCP) and delivery of immunisations within the Liverpool 5-19 Service. Our 5-19 teams offer health and wellbeing advice, information and support which encompasses children's physical and emotional health. Your role will be varied across the childrens 5-19 service and will include the delivery of the childhood measurement programme - NCMP, as well as the HCP and supporting the immunisation team. The Children's service provides support to children, young people and their families within a progressive universal model of service delivery dependant on assessed need. The service offers every child/family a programme of screening, immunisations, developmental reviews and information and guidance to support parenting and healthy choices as defined by The Healthy Child Programme (Department of Health, 2008). The post holder will work as part of a School Health Team to promote and maintain the health and well being of children and young people within a defined school population. Following appropriate training and assessment assist the school nursing teams in the organisation and implementation of health screening and immunisation sessions. The post holder will undertake duties that ensure the smooth running which underpin the service delivery from the School Nursing Teams. This includes the organisation and management of resources (equipment,and stock) and providing appropriate clinical administrative support in base and at other locations as service needs dictates. Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes. About us Be responsible for the management and prioritisation of clinical administration generated within own workload. Respond to changing situations and prioritise work accordingly within own workload. Maintain school health records within own workload as per MCFT Record Keeping Policy. Mentor new team members and support students and other staff (at equivalent or lower band). Following appropriate training and assessment undertake health screening in schools or other settings as directed by the Caseload Holder/Team Leader. Updating the Caseload Holder on progress and report any problems or concerns. Support the school nursing team in the delivery of immunisation sessions and at New Entrant interviews. Participate as part of the team in Public Health work/ health promotion activities in schools and other settings. Maintain all school health records within workload as per Mersey Care (MCFT) Record Keeping Policy. Co-ordinate all relevant documentation in respect of school health immunisation programmes including consent forms and re-call letter to absentees. Attend and provide effective support at immunisation sessions in schools, ensuring each child has a correct consent form and as directed by the Lead clinician. Upload appropriate data onto systems as required e.g., NCMP. Be responsible for the ordering of equipment and resources and arrange for the repair and maintenance of any equipment for the school health team. Be responsible for the care and safe keeping of equipment issued for personal and team use and to report any defect or loss. Attend staff meetings and Continuous Professional Development Reviews. Access appropriate training as identified within Continuous Professional Development Reviews. Following appropriate training, have an awareness of MCFT Child Protection Policy and work within guidelines. Attend all mandatory training as per MCFT requirement. Ensure quality standards as per MCFT Record Keeping Policy in respect of record management and storage within own workload. Adhere to MCFT policies and procedures maintaining strict confidentiality. Contribute to the development and review of new administrative/IT systems within MCFT School Health Service. Participate in recording and processing of school health statistics, e.g., NCMP to facilitate audit and evaluation. Contribute to the collection and maintenance of evidence for Care Quality Commission (CQC) outcomes. Communicate with school staff and children to obtain up to date demographic details in respect of children and young people within own workload. Communicate with children and young people within the framework of Brief Intervention on the Public Health Agenda as per MCFT guidance. Report any incidents of verbal, physical or threat of physical abuse to line manager. Act at all times as a polite and courteous representative of MCFT. Attend and take an active role in school health team meetings promoting effective liaison with school nurse colleagues. "}