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Saving... jbnsa6T6 East Sussex Healthcare NHS Trust {"required":[],"optional":[{"id":"quetxRCE","grouping":"Experience and Background","question":"Can you tell us about your previous experience in health or social care? How has it prepared you for this role?"},{"id":"queL5see","grouping":"Experience and Background","question":"Although hospital experience is not essential, do you have any relevant experience in an acute hospital setting? If so, please describe it."},{"id":"quetYwVx","grouping":"Experience and Background","question":"Have you worked in a multi-agency team before? If yes, what was your role, and how did you contribute to team success?"},{"id":"quebnZgm","grouping":"Communication Skills","question":"This role requires excellent communication skills. Can you provide an example of a time when you successfully communicated complex information to a patient or their family?"},{"id":"que2NLNR","grouping":"Communication Skills","question":"How do you handle difficult conversations with patients or their relatives regarding discharge processes?"},{"id":"quedagvw","grouping":"Communication Skills","question":"Describe a situation where you had to liaise with different teams or departments. How did you ensure effective communication between all parties involved?"},{"id":"quekAc5f","grouping":"Customer Care","question":"Customer care is vital for this position. Can you give an example of a time when you provided exceptional service to a patient or client?"},{"id":"quew1OuD","grouping":"Customer Care","question":"How would you assess a patient's satisfaction with the discharge process, and what actions would you take to address any concerns?"},{"id":"queVF6BK","grouping":"Team Collaboration","question":"Working within a multi-agency team can sometimes lead to differing priorities. How would you manage conflicts that may arise between team members about a patient's discharge?"},{"id":"queqcjBG","grouping":"Team Collaboration","question":"Describe your approach when attending discharge meetings. What do you think is vital to ensure a productive discussion?"},{"id":"quey2yKD","grouping":"Problem-Solving","question":"Can you discuss a challenging case you've encountered in your previous work? What steps did you take to resolve the situation?"},{"id":"quev3Uj8","grouping":"Problem-Solving","question":"How would you ensure safe and timely discharges, particularly when facing delays or complications?"},{"id":"quewNMXF","grouping":"Adaptability and Flexibility","question":"The role requires cross-site cover on occasion. Are you comfortable with this flexibility, and how would you manage it?"},{"id":"queAVz1N","grouping":"Adaptability and Flexibility","question":"How do you prioritise tasks when dealing with multiple discharges at the same time?"},{"id":"queFufIX","grouping":"Personal Development","question":"What interests you about this position and working for East Sussex Healthcare NHS Trust?"},{"id":"queBvdLT","grouping":"Personal Development","question":"How do you stay updated on best practices in patient discharge and transfer of care?"},{"id":"queOSp9R","grouping":"Availability and Commitment","question":"The role requires weekend work on a rotational basis. Are you prepared and willing to meet these scheduling requirements?"}]} ![]()
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Practice Interview
Practice Interview
TOCH - Discharge Coordinator - Conquest • Hastings
East Sussex Healthcare NHS Trust
Thank you for your interest in the position of TOCH - Discharge Coordinator - Conquest
in Hastings
with East Sussex Healthcare NHS Trust.
East Sussex Healthcare NHS Trust
This is a video practice interview and we use your
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to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
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1. Can you tell us about your previous experience in health or social care? How has it prepared you for this role? Can you tell us about your previous experience in health or social care? How has it prepared you for this role?
2. Although hospital experience is not essential, do you have any relevant experience in an acute hospital setting? If so, please describe it. Although hospital experience is not essential, do you have any relevant experience in an acute hospital setting? If so, please describe it.
3. Have you worked in a multi-agency team before? If yes, what was your role, and how did you contribute to team success? Have you worked in a multi-agency team before? If yes, what was your role, and how did you contribute to team success?
4. This role requires excellent communication skills. Can you provide an example of a time when you successfully communicated complex information to a patient or their family? This role requires excellent communication skills. Can you provide an example of a time when you successfully communicated complex information to a patient or their family?
5. How do you handle difficult conversations with patients or their relatives regarding discharge processes? How do you handle difficult conversations with patients or their relatives regarding discharge processes?
6. Describe a situation where you had to liaise with different teams or departments. How did you ensure effective communication between all parties involved? Describe a situation where you had to liaise with different teams or departments. How did you ensure effective communication between all parties involved?
7. Customer care is vital for this position. Can you give an example of a time when you provided exceptional service to a patient or client? Customer care is vital for this position. Can you give an example of a time when you provided exceptional service to a patient or client?
8. How would you assess a patient's satisfaction with the discharge process, and what actions would you take to address any concerns? How would you assess a patient's satisfaction with the discharge process, and what actions would you take to address any concerns?
9. Working within a multi-agency team can sometimes lead to differing priorities. How would you manage conflicts that may arise between team members about a patient's discharge? Working within a multi-agency team can sometimes lead to differing priorities. How would you manage conflicts that may arise between team members about a patient's discharge?
10. Describe your approach when attending discharge meetings. What do you think is vital to ensure a productive discussion? Describe your approach when attending discharge meetings. What do you think is vital to ensure a productive discussion?
11. Can you discuss a challenging case you've encountered in your previous work? What steps did you take to resolve the situation? Can you discuss a challenging case you've encountered in your previous work? What steps did you take to resolve the situation?
12. How would you ensure safe and timely discharges, particularly when facing delays or complications? How would you ensure safe and timely discharges, particularly when facing delays or complications?
13. The role requires cross-site cover on occasion. Are you comfortable with this flexibility, and how would you manage it? The role requires cross-site cover on occasion. Are you comfortable with this flexibility, and how would you manage it?
14. How do you prioritise tasks when dealing with multiple discharges at the same time? How do you prioritise tasks when dealing with multiple discharges at the same time?
15. What interests you about this position and working for East Sussex Healthcare NHS Trust? What interests you about this position and working for East Sussex Healthcare NHS Trust?
16. How do you stay updated on best practices in patient discharge and transfer of care? How do you stay updated on best practices in patient discharge and transfer of care?
17. The role requires weekend work on a rotational basis. Are you prepared and willing to meet these scheduling requirements? The role requires weekend work on a rotational basis. Are you prepared and willing to meet these scheduling requirements?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nTOCH - Discharge Coordinator - Conquest with East Sussex Healthcare NHS Trust in Hastings\n\n An exciting opportunity has arisen for Discharge Co-ordinators to join our Transfer of Care Hub working with colleagues from both health & social care. We are seeking applicants with recent experience of providing direct health or social care to patients, hospital experience is desirable but not essential as full training will be provided. Evidence of customer care and excellent communication skills is an advantage for this role. Educated to GCSE or equivalent level with evidence of good literacy and numeracy, as well as good communication skills.. Persons appointed will be supported with competencies & development You will be based at Conquest Hospital, however there may be a requirement on occasion for cross-site cover. You will be expected to work weekends on a rotational basis. The role of the Discharge Co-Ordinator will be an integral part of the integrated discharge team and will be responsible for assisting the multi-agency teams with safe and timely discharges from the acute hospital setting. You will attend and feed information into enhanced discharge meetings, liaise with patients, carers and their families and where applicable attend patient panel meetings. About us Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. "}