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TOCH - Discharge Coordinator - ConquestinHastingsinHastingsPUBLISHED FRI 22 NOV 2024

Band 3: £24,071 to £25,674 a year per annum, pro rata  PERMANENT 
NHSWEEKEND

East Sussex Healthcare NHS TrustFollow East Sussex Healthcare NHS Trust

Opportunity to work in a collaborative environment with both health and social care professionals, enhancing teamwork skills.
Gain valuable experience in discharge planning and coordination, contributing to improved patient care and outcomes.
Receive full training, making it accessible for those without prior hospital experience to succeed in the role.
Engage directly with patients, carers, and families, fostering strong communication and customer care skills.
Participate in enhanced discharge meetings, allowing for professional development and insight into multi-agency collaboration.
Role is integral to the integrated discharge team, providing a sense of purpose and contribution to community health.
Potential for career advancement and personal development through competencies and ongoing training.
The role of Discharge Coordinator at Conquest Hospital, part of the East Sussex Healthcare NHS Trust, involves joining the Transfer of Care Hub to support coordinated and safe patient discharges in collaboration with health and social care teams. Candidates should have recent experience in health or social care, with hospital experience considered a plus, although full training will be provided. Strong customer care and communication skills are essential, along with a minimum education of GCSE or equivalent in literacy and numeracy.

Discharge Coordinators will work closely with multi-agency teams, participate in enhanced discharge meetings, and communicate with patients, their families, and carers to ensure timely discharge processes. The position requires flexibility for occasional cross-site cover and rotational weekend work. Personnel in this role will receive support in developing competencies and skills to enhance their effectiveness within the integrated discharge team.
Opportunity to work in a collaborative environment with both health and social care professionals, enhancing teamwork skills.
Gain valuable experience in discharge planning and coordination, contributing to improved patient care and outcomes.
Receive full training, making it accessible for those without prior hospital experience to succeed in the role.
Engage directly with patients, carers, and families, fostering strong communication and customer care skills.
Participate in enhanced discharge meetings, allowing for professional development and insight into multi-agency collaboration.
Role is integral to the integrated discharge team, providing a sense of purpose and contribution to community health.
Potential for career advancement and personal development through competencies and ongoing training.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you tell us about your previous experience in health or social care? How has it prepared you for this role?
2. Although hospital experience is not essential, do you have any relevant experience in an acute hospital setting? If so, please describe it.
3. Have you worked in a multi-agency team before? If yes, what was your role, and how did you contribute to team success?
4. This role requires excellent communication skills. Can you provide an example of a time when you successfully communicated complex information to a patient or their family?
5. How do you handle difficult conversations with patients or their relatives regarding discharge processes?
See all questions
1. Can you tell us about your previous experience in health or social care? How has it prepared you for this role?
2. Although hospital experience is not essential, do you have any relevant experience in an acute hospital setting? If so, please describe it.
3. Have you worked in a multi-agency team before? If yes, what was your role, and how did you contribute to team success?
4. This role requires excellent communication skills. Can you provide an example of a time when you successfully communicated complex information to a patient or their family?
5. How do you handle difficult conversations with patients or their relatives regarding discharge processes?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a TOCH - Discharge Coordinator - Conquest:
To work as a TOCH (Transitional Care and Hospital Discharge) Coordinator in the UK, there are several essential skills and qualifications typically required. Here’s a list of key skills and attributes that can help you succeed in this role:
1. Clinical Knowledge
- Understanding of healthcare systems, protocols, and patient care practices.
- Familiarity with discharge planning processes and multidisciplinary teamwork.
2. Communication Skills
- Strong verbal and written communication skills to interact effectively with patients, families, and healthcare professionals.
- Ability to convey complex medical information in an understandable manner.
3. Organizational Skills
- Excellent organizational skills to manage multiple cases and documentation efficiently.
- Ability to prioritize tasks and manage time effectively.
4. Interpersonal Skills
- Empathy and compassion in dealing with patients and their families during the discharge process.
- Strong relationship-building skills with colleagues across various departments.
5. Problem-Solving Skills
- Ability to identify and address barriers to discharge, developing solutions to assist patients in transitioning to home or other care settings.
6. Knowledge of Community Resources
- Familiarity with local health and social care resources and services available for discharged patients.
- Awareness of financial and housing support options for patients.
7. IT Skills
- Proficiency in using electronic health record systems and other relevant software to manage patient information and discharge documentation.
8. Attention to Detail
- Careful attention to detail to ensure accurate documentation and follow-through on discharge plans.
9. Teamwork and Collaboration
- Ability to work collaboratively with a range of professionals, including doctors, nurses, social workers, and therapy providers.
10. Knowledge of Legal and Ethical Guidelines
- Understanding of relevant legislation regarding patient care, confidentiality, and discharge processes.
Qualifications
While specific qualifications can vary depending on the employer, having a background in nursing, social work, occupational therapy, or a related field is often beneficial. Additionally, certifications in discharge planning or care coordination may enhance your candidacy.
Experience
Relevant experience in healthcare settings, particularly in roles related to patient care or discharge planning, can be invaluable.
 


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