{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist with Wyre Forest Health Partnership in Stourport-on-severn, Worcestershire\n\n SMC is an exceptionally busy surgery with approx. 800-1000 incoming calls daily. The role is predominantly call operator with the responsibility of undertaking a wide range of administrative duties which include registering patients, booking appointments, ensuring all information is managed correctly, filed and followed up accordingly. To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the medical team, liaising with multidisciplinary team members, and other health professionals within the practice. Receptionist Duties Ensure that all patients and visitors at reception and telephone callers to the practice are greeted professionally and politely. Answer all incoming phone calls from patients and other healthcare professionals, divert them as appropriate and/or take messages. Deal with administrative queries and requests from patients and act as liaison with the clinicians as necessary. Make/cancel/rearrange appointments via the clinical system. Support and assist clinicians as required. Deal with requests and completed medical reports. Including the receipts of fees for suchreports. Keeping tidy the workspace and waiting area. Open premises of a morning; set the alarm and lock premises of a night time. Clerical Duties Ensure that repeat prescriptions are done accurately and efficiently following a protocol. Data entry of new and temporary registrations and relevant patient information. Scan all patient information in computerised record i.e. medical documents, hospital reports and letters as necessary. Retrieve paper notes from storage unit as required. Photocopy documents as required. Deal with referrals to primary and secondary care. Action tasks set by clinicians via the clinical systems and email. About us Receptionist Duties Ensure that all patients and visitors at reception and telephone callers to the practice are greeted professionally and politely. Answer all incoming phone calls from patients and other healthcare professionals, divert them as appropriate and/or take messages. Deal with administrative queries and requests from patients and act as liaison with the clinicians as necessary. Make/cancel/rearrange appointments via the clinical system. Support and assist clinicians as required. Deal with requests and completed medical reports. Including the receipts of fees for suchreports. Keeping tidy the workspace and waiting area. Open premises of a morning; set the alarm and lock premises of a night time. Clerical Duties Ensure that repeat prescriptions are done accurately and efficiently following a protocol. Data entry of new and temporary registrations and relevant patient information. Scan all patient information in computerised record i.e. medical documents, hospital reports and letters as necessary. Retrieve paper notes from storage unit as required. Photocopy documents as required. Deal with referrals to primary and secondary care. Action tasks set by clinicians via the clinical systems and email. "}