1. Can you tell us a bit about yourself and why you're interested in this role? Can you tell us a bit about yourself and why you're interested in this role?
2. What do you know about Shropshire Community Health NHS Trust, and what attracted you to apply for this position? What do you know about Shropshire Community Health NHS Trust, and what attracted you to apply for this position?
3. What previous experience do you have in staffing or administrative roles, particularly in a healthcare setting? What previous experience do you have in staffing or administrative roles, particularly in a healthcare setting?
4. Can you describe a situation where you had to manage multiple priorities in a fast-paced environment? How did you handle it? Can you describe a situation where you had to manage multiple priorities in a fast-paced environment? How did you handle it?
5. What IT systems or software have you used in past roles? Can you provide examples of how you've used these to improve efficiency? What IT systems or software have you used in past roles? Can you provide examples of how you've used these to improve efficiency?
6. This role requires excellent communication skills. Can you give an example of a time when you had to communicate complex information to someone? How did you ensure they understood? This role requires excellent communication skills. Can you give an example of a time when you had to communicate complex information to someone? How did you ensure they understood?
7. Describe your experience working as part of a team. What do you believe are the key qualities that make a team effective? Describe your experience working as part of a team. What do you believe are the key qualities that make a team effective?
8. Can you provide an example of a challenging situation you faced in a previous role? What steps did you take to resolve it? Can you provide an example of a challenging situation you faced in a previous role? What steps did you take to resolve it?
9. How do you approach decision-making when there is limited information available? Can you give an example? How do you approach decision-making when there is limited information available? Can you give an example?
10. In this role, you'll be acting as the first point of contact for staff and agencies. How would you ensure you provide a high level of customer service? In this role, you'll be acting as the first point of contact for staff and agencies. How would you ensure you provide a high level of customer service?
11. How do you handle difficult or stressful conversations with clients or stakeholders? Can you share an example? How do you handle difficult or stressful conversations with clients or stakeholders? Can you share an example?
12. The position requires flexibility as it operates over weekends and bank holidays. Are you available to work on these days? How would you manage work-life balance with this schedule? The position requires flexibility as it operates over weekends and bank holidays. Are you available to work on these days? How would you manage work-life balance with this schedule?
13. Our service runs 365 days a year. How would you approach the need for consistent staffing solutions despite challenges such as short notice or high demand? Our service runs 365 days a year. How would you approach the need for consistent staffing solutions despite challenges such as short notice or high demand?
14. What do you think are the key challenges facing temporary staffing in the NHS today? How do you think you could contribute to overcoming these challenges? What do you think are the key challenges facing temporary staffing in the NHS today? How do you think you could contribute to overcoming these challenges?
15. What do you believe are essential qualities for someone in a Temporary Staffing Administrator role? What do you believe are essential qualities for someone in a Temporary Staffing Administrator role?
16. Do you have any questions about the team or the Trust itself that you would like us to answer? Do you have any questions about the team or the Trust itself that you would like us to answer?
You can answer as many of these questions as you want.
Good luck!
