Interview for Healthcare Navigator

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Practice Interview

Practice Interview

Healthcare Navigator • Maldon
Primary Care Careers

Thank you for your interest in the position of Healthcare Navigator in Maldon with Primary Care Careers.

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Role: Healthcare Navigator in Maldon

Interviewed on Sunday 19 January 2025 at 16:56.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealthcare Navigator with Primary Care Careers in Maldon, Essex\n\n Longfield Medical Centre in Maldon is looking for a professional healthcare navigator to join our growing team. You must be able to work flexibly in a team on a rota basis to cover surgery opening hours and also provide holiday and sickness cover, as needed, on an overtime basis. The role is available on a part time basis for 26 hours per week, with the shift pattern below: Monday: 8:00 -13:30 Tuesday: off Wednesday: 8:00 -13:30 Thursday: 8:00 -13:30 Friday: 8:00 - 18:30 (includes 1-hour unpaid lunch break) You will be the first point of contact for all visitors to the practice and will be expected to follow the practice mission statement of always aiming to provide high quality primary care services. You must be a team player with excellent communication skills, telephone manner and have the ability to work under pressure. Answering the telephone. Managing the Patch's (online triage) request. Dealing with all enquiries from patients attending the surgery. Booking in patients arriving for appointments. Dealing with non-clinical enquiries regarding prescriptions. Filing of notes, correspondence, results etc. Taking results via the telephone from hospitals. Attending staff practice meetings. Chaperoning for patients when necessary. Using SystmOne to send internal tasks, access patient records, send internal and external messages, write patient correspondence. About us If you would like to find out more information about this role, please do not hesitate to get in contact with us. "}