Aftercare Teleconsultation Nurse or Midwife - 30 hours • Warwick British Pregnancy Advisory Service (BPAS)
Thank you for your interest in the position of Aftercare Teleconsultation Nurse or Midwife - 30 hours
in Warwick
with British Pregnancy Advisory Service (BPAS).
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you describe your experience working in a clinical triage environment? What were your primary responsibilities? Can you describe your experience working in a clinical triage environment? What were your primary responsibilities?
2. How would you assess a client over the phone who is experiencing complications after an abortion or other procedure? How would you assess a client over the phone who is experiencing complications after an abortion or other procedure?
3. What specific knowledge do you have about post-abortion care and vasectomy aftercare? What specific knowledge do you have about post-abortion care and vasectomy aftercare?
4. Describe a challenging clinical scenario you have encountered in your previous roles. How did you handle it? Describe a challenging clinical scenario you have encountered in your previous roles. How did you handle it?
5. How do you stay current with guidelines, policies, and best practices in women's health and telehealth? How do you stay current with guidelines, policies, and best practices in women's health and telehealth?
6. This role requires exceptional communication skills over the phone. Can you share an example of a time when you effectively communicated complex medical information to a client? This role requires exceptional communication skills over the phone. Can you share an example of a time when you effectively communicated complex medical information to a client?
7. How do you adapt your communication style to meet the needs of different clients? How do you adapt your communication style to meet the needs of different clients?
8. Describe your approach to building rapport with clients during a telephone consultation. Describe your approach to building rapport with clients during a telephone consultation.
9. How would you handle a distressed or anxious client seeking support after a procedure? How would you handle a distressed or anxious client seeking support after a procedure?
10. What is your experience with using IT systems and software, particularly in a clinical setting? What is your experience with using IT systems and software, particularly in a clinical setting?
11. Can you provide an example of how you have effectively documented client information in the past? Can you provide an example of how you have effectively documented client information in the past?
12. How do you ensure accuracy and confidentiality when updating client notes and managing sensitive information? How do you ensure accuracy and confidentiality when updating client notes and managing sensitive information?
13. Working from home requires a certain level of self-discipline. How do you manage your time and maintain focus while working remotely? Working from home requires a certain level of self-discipline. How do you manage your time and maintain focus while working remotely?
14. Can you discuss a situation where you had to adapt quickly to a change in procedure or policy? What was the outcome? Can you discuss a situation where you had to adapt quickly to a change in procedure or policy? What was the outcome?
15. This role may require shifts during evenings, weekends, and overnight. How do you feel about this type of schedule, and how would you manage potential challenges? This role may require shifts during evenings, weekends, and overnight. How do you feel about this type of schedule, and how would you manage potential challenges?
16. The BPAS is pro-choice and provides a range of sensitive services. Can you elaborate on your views around abortion and reproductive health, and how they align with working in this role? The BPAS is pro-choice and provides a range of sensitive services. Can you elaborate on your views around abortion and reproductive health, and how they align with working in this role?
17. How would you handle a situation where a client expresses a belief that contradicts your professional stance on reproductive health? How would you handle a situation where a client expresses a belief that contradicts your professional stance on reproductive health?
18. Describe your experience in working as part of a multidisciplinary team. How do you ensure effective communication with other healthcare professionals? Describe your experience in working as part of a multidisciplinary team. How do you ensure effective communication with other healthcare professionals?
19. How would you approach making a referral to the counselling service or safeguarding team when handling a client call? How would you approach making a referral to the counselling service or safeguarding team when handling a client call?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:Aftercare Teleconsultation Nurse or Midwife - 30 hoursinWarwick
Interviewed on Sunday 2 March 2025
at 15:40.
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interview.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAftercare Teleconsultation Nurse or Midwife - 30 hours with British Pregnancy Advisory Service (BPAS) in Warwick\n\n Are you a Registered Nurse or Midwife (practising) with experience of working within a clinical triage environment? At BPAS, we're looking for an Aftercare Teleconsultation Nurse or Midwife on a permanent basis working from home, part-time for 30 hours per week. You will be required to work shifts across a service that runs 24 hours a day, 7 days a week. This will include some evening, weekend and overnight shifts. As an Aftercare Nurse or Midwife you'll provide post abortion, vasectomy and sexual health information over the phone . Every client is different, and you will need to adapt your style to meet their requirements. You'll assess and provide medical advice to a varied client group with a wide range of conditions and concerns after treatment over the phone. About you You'll be a Registered Adult Nurse Level 1 or Midwife (practising) with experience in primary, surgical, or urgent care. A self-starter, you will be adaptable and self-motivated to provide an excellent telephone consultation service to BPAS clients. You will also have a broad clinical knowledge with previous experience of clinical and nurse triage, and working to guidelines, policies and procedures. We are also looking for: Good IT skills with the ability to use Microsoft Packages Exceptional interpersonal, communication and listening skills which can be used via the telephone Self-motivated to be able to work from home in a clinical telephone based role Provide clinically safe triage care for clients with a broad range of questions and concerns. Booking post-operative checks for clients who need to be seen in clinic after their treatment. Referring clients to our counselling service and safeguarding team when needed. Being able to communicate with GPs and other health care professional outside of BPAS as and when needed. Update clients notes with factual advice and informing the clinic if the client needs a follow up. About us Further Information: The job description along with the terms & conditions for this role are available to download on the right hand side of the advert. Location: Home Based Some travel to BPAS hub & unit locations around the UK will be required for the successful candidate in the first few months of employment for training and induction purposes. Visits to head office in Leamington Spa will be required occasionally during employment for meetings & training. Hours: 30 hours per week Working Pattern: You will be required to work shifts across a service that runs 24 hours a day, 7 days a week. This will include some evening, weekend and overnight shifts. Shifts are given in advance - more to be discussed at interview. Salary: £36,938 to £44,625 per annum - pro-rata for part-time hours, depending on skills and experience. Interested so far? Don't delay, apply today! This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested. The Small Print: All applicants must be pro-choice. If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion. References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment. "}