{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nBand 3 Support Medical Secretary - ENT with University Hospitals Birmingham NHS Foundation Trust in Birmingham, West Midlands\n\n *Please Note : For a detailed job description for this vacancy, please see attached Job Description* Are you a well-motivated, organised, good team player and have secretarial experience? As part of our developing and forward-thinking administrative team in ENT, we are looking for an experienced support secretary. The post-holder will be expected to be an active team member, participating in all team activities associated with the role. The successful applicant will work closely with the Senior Medical Secretarial team on a day-to-day basis and should have excellent secretarial skills, be able to work to tight deadlines as and when necessary and be able to work on their own initiative at times. The role is part of a large administrative team situated across Good Hope, Heartlands and Solihull Hospital sites. You will be working closely with consultants and their teams, dealing with patient calls and assisting healthcare professionals and departments across the Trust. The successful candidate should be educated to GCSE level, must have strong audio typing and transcription abilities, should be proficient in using all aspects of Microsoft Office, particularly Word, Excel and Outlook. Medical terminology would be beneficial and Knowledge and experience of RTT pathways are also desirable but not essential. If you think this is the role for you, and you would like to make informal enquiries, then please contact Mohammed Ayub, ENT Manager, Birmingham Heartlands, Solihull and Good Hope Hospitals; Tel 0121 424 2339. To provide secretarial support to consultants and their teams with particular responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence, minutes and reports. To provide administrative support to the department/Clinical Team. The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretary Supervisor. To touch type from audio and/or copy type from written documentation the following documents: clinic letters; results letters; discharge summaries; medical reports and reports in response to complaints. This requires an understanding of medical terminology, phraseology, and medications. Some documents may be of a complex or distressing nature *Arranging patients' appointments as required under direction of the Medical Secretary Supervisor *Arranging for patients to be seen for theatre/day case admissions when required and directed by the Medical Secretary Supervisor *To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature *Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits "}