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Patient booker with 18 Week Support in Brighton, England, United Kingdom
Job Summary We are seeking a reliable and organized Patient Booker to join our team in Brighton. The ideal candidate will be responsible for supporting the booking of appointments and contacting patients by telephone to confirm and agree on appointment times. General administrative duties will also be required. Main duties of the job Key Responsibilities: Contacting patients by phone to confirm or schedule appointments Updating and maintaining patient appointment records in our system Answering any patient queries related to appointments or services Managing and coordinating appointment calendars Handling general administrative duties such as filing, data entry, and managing correspondence Ensuring all patient information is kept accurate and confidential Supporting the wider team with any administrative tasks as require About us Working as part of a fantastic team supported by the 18 Week Clinical and Nurse Leads in your specialty and overseen by our Clinical Lead. Excellent daily rate The opportunity to work with leading clinicians Ongoing sessions available over a long duration Flexible work you chose when you want to work for us and can fit it around your NHS or other commitments Booking and scheduling app that allows you to easily see work in your specialty and local area as well as book shifts at the click of a button Community app that allows you to connect with other clinicians, share learning and engage with 18 Week Support L&D resources Date posted 10 January 2025 Pay scheme Other Salary £150 a day Contract Fixed term Duration 3 months Working pattern Full-time Reference number E0341-25-0016 Job locations Southern Railway Ltd Queens Road Brighton BN1 3XP Job Description Job responsibilities Locations: BrightonSalary: £150 a dayDays: Monday - FridayHours: 09:00 - 17:00 Key Responsibilities: Contacting patients by phone to confirm or schedule appointments Updating and maintaining patient appointment records in our system Answering any patient queries related to appointments or services Managing and coordinating appointment calendars Handling general administrative duties such as filing, data entry, and managing correspondence Ensuring all patient information is kept accurate and confidential Supporting the wider team with any administrative tasks as required Skills & Experience: Strong communication skills, both written and verbal Previous experience in an administrative or customer service role is desirable Ability to handle phone calls professionally and efficiently Excellent organizational skills and attention to detail Proficiency in using office software (e.g., Microsoft Office, scheduling software) Job description Job responsibilities Locations: BrightonSalary: £150 a dayDays: Monday - FridayHours: 09:00 - 17:00 Skills & Experience: Strong communication skills, both written and verbal Previous experience in an administrative or customer service role is desirable Ability to handle phone calls professionally and efficiently Excellent organizational skills and attention to detail Proficiency in using office software (e.g., Microsoft Office, scheduling software) Person Specification Qualifications Essential General admin skills NEEDED Person Specification Qualifications Essential General admin skills NEEDED Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name 18 Week Support Limited Address Southern Railway Ltd Queens Road Brighton BN1 3XP Employer's website https://www.18weeksupport.com/careers/working-with-us/ (Opens in a new tab)