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Medical Secretary (XN03) with Leeds Teaching Hospitals NHS Trust in Leeds, England, United Kingdom
Job Summary The Speciality and Integrated Medicine CSU are seeking to recruit a full time (37.5 hours) permanent, highly motivated and enthusiastic person. The successful candidate will work alongside the clinical team within a supportive and encouraging environment as part of the Endocrinology Team. This post will be to provide a high standard of secretarial duties to our patients, working closely within a multi disciplinary team in a structured environment. The successful candidate will possess excellent communication skills, IT skills and clerical. The opportunity for flexible working will be available whilst adhering to a flexible working approach. They will have the ability to prioritise their own workload as well as working as part of a team. Main duties of the job Leeds Teaching Hospitals is one the largest teaching hospital trusts in Europe, with access to leading clinical expertise and medical technology. We care for people from all over the country as well as the 780,000 residents of Leeds itself. The Trust has a budget of £1.1 billion. Our 20,000 staff ensures that every year we see and treat over 1,500,000 people in our 2,000 beds or out-patient settings, comprising 100,000 day cases, 125,000 in-patients, 260,000 A&E visits and 1,050,000 out-patient appointments. We operate from 7 hospitals on 5 sites all linked by the same vision, philosophy and culture to be the best for specialist and integrated care. The team are a dynamic and hardworking group with strong team ethics. The vision is to provide the best care to our patients, work closely with colleagues at all levels, project support and continued service delivery. About Us Leeds Teaching Hospitals is one the largest teaching hospital trusts in Europe, with access to leading clinical expertise and medical technology. We care for people from all over the country as well as the 780,000 residents of Leeds itself. The Trust has a budget of £1.1 billion. Our 20,000 staff ensures that every year we see and treat over 1,500,000 people in our 2,000 beds or out-patient settings, comprising 100,000 day cases, 125,000 in-patients, 260,000 A&E visits and 1,050,000 out-patient appointments. We operate from 7 hospitals on 5 sites all linked by the same vision, philosophy and culture to be the best for specialist and integrated care. The team are a dynamic and hardworking group with strong team ethics. The vision is to provide the best care to our patients, work closely with colleagues at all levels, project support and continued service delivery. Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions. Date posted 06 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9298-SIM-155A Job locations St. James's University Hospital Beckett Street Leeds LS9 7TF Job Description Job responsibilities To provide a comprehensive and high-quality secretarial service to support the multi-disciplinary teams (Consultants, their medical teams e.g. junior medical staff or specialist nursing staff as appropriate) in delivering high quality care to the patients of Leeds and beyond. This role will additionally make a key contribution in improving the patient experience by supporting Directorate teams with the movement of patients through their 18-week pathway or other national waiting time standards as appropriate.. JOB DIMENSIONS The Post-holder Will: Work as part of a team to ensure that all clinical correspondence is turned around in a timely manner to allow patients to move through their pathway without any delays. Work with Consultants and their medical teams. Manage their workload in line with departmental requirements. Play a key role in ensuring that patients move systematically through their pathways by ensuring that the next steps are in the pipeline. ORGANISATIONAL CHART Business Manager Assistant Business Manager Assistant PSC Administration Team KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Qualifications Good Standard of Education (essential) Audiotyping/Word Processing (essential) RSA II (or equivalent) (desirable) Experience Using a variety of Microsoft office packages including word, excel and PowerPoint (essential) Using patient information systems such as PAS (essential) and PPM (desirable) or the ability to quickly develop this knowledge in a short time frame. Prioritising and managing workload to meet deadlines (essential) Dealing with internal and external enquiries originating from a variety of sources including but not limited to: staff in other Departments, patients, staff in GP surgeries (desirable) At Least One Year Of Secretarial Experience (essential) Previous secretarial experience in a healthcare setting (desirable) Skills & Knowledge The candidate must demonstrate excellence and ability within the following areas: Interpersonal And Communication Skills (essential) Organisational skills and time management (essential) Understanding of customer care principles (essential) A broad understanding of medical terminology and its use within clinical correspondence (essential) Ability to work as part of a team (essential) Ability to communicate sensitively with a wide range of people including patients, using tact and diplomacy (essential) Ability to deal with sensitive and often emotive information (essential) Ability to deal with enquiries in an appropriate and supportive manner (essential) Knowledge and application of the Data Protection Act in relation to patient confidentiality and th