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Patient Services Officer with The Clatterbridge Cancer Centre NHS Foundation Trust in Wirral, England, United Kingdom
Job Summary Patient Service Officer Band 3 This role will include some Weekend working on a rotational basis. 5 days over 7 days including Weekends and Bank Holidays An exciting opportunity has arisen in The Clatterbridge Cancer Centre, Wirral site for a motivated and proactive individual to become part of a busy and friendly appointment team. The role can often be varied and complex but with a high level of job satisfaction. Main duties of the job The role requires the candidate to be a good team player as the successful candidate will be joining a large administration and clerical group with good peer group support. The role will also offer the candidate opportunities to learn new skills within Network Services Division and variety in their day to day activities. The post holder will also be responsible for providing a front of house reception service for extremely busy departments. This will include a full appointment booking system and ensuring all reception desks run efficiently. Excellent administration skills, with a good knowledge of Microsoft applications and experience of working with patient records and using hospital databases and software is advantageous About Us The Clatterbridge Cancer Centre is one of three specialist cancer centres in England. With 1,800 specialist staff and three sites, we are one of the largest NHS providers of non-surgical cancer treatment. The Trust has a unique multi-site care model serving the 2.4 million population across Cheshire and Merseyside and is consistently rated by patients as one of the best performing hospitals. Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do. Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work. We are - Kind Empowered Responsible Inclusiv e Date posted 21 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Secondment Working pattern Full-time Reference number 158-24-146-SHE-A Job locations The Clatterbridge Cancer Centre - Wirral Bebington Road Bebington CH63 4JY Job Description Job responsibilities Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre. Responsibilities Job description Job responsibilities Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre. Person Specification Qualifications Essential GCSE in English and Mathematics or equivalent Knowledge Essential Knowledge of a range of administration systems Desirable Experience in an office environment Experience Essential Front of house experience in a customer service area Desirable Experience in a NHS environment Person Specification Qualifications Essential GCSE in English and Mathematics or equivalent Knowledge Essential Knowledge of a range of administration systems Desirable Experience in an office environment Experience Essential Front of house experience in a customer service area Desirable Experience in a NHS environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Clatterbridge Cancer Centre NHSFT Addr