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Engagement Worker with ABL Health Ltd in Dudley, West Midlands
ABL Health have been commissioned by Dudley metropolitan borough council to deliver a high-quality Stop Smoking Service across the Dudley borough. You will work flexibly across the borough of Dudley, working and engaging with communities (including traveller communities, refugees and asylum seekers) and community partners. To increase referrals into the service by partnership engagement and working within the heart of the communities to engage with difficult-to-reach groups. Support people to identify barriers to accessing services (language, mental or physical health, digital exclusion etc) and work with the wider team to break down barriers and improve service development and delivery easing the transition from potential client to active client. You will be expected to engage at neighbourhood, community and place level to increase referrals into the service and build long- lasting relationships with local partners. This will involve being responsible for developing and maintaining strong, positive relationships with a wide range of communities and organisations and support the development of the services communication strategy. You will be a motivated, passionate, organised and proactive communicator, with experience of working in a community setting. ABL take a strengths focused asset-based approach to community delivery, looking to innovate and partner, not replicate existing delivery. The role will require dynamic working which embraces the vision and values we wish to establish for the service supporting people to achieve healthy lives. About us Duties and Responsibilities This post will work under the line management of the Head of Service for Stop Smoking. The role will be varied, challenging and rewarding as you support and develop the service through implementation, delivery and ongoing innovation and service development. Key responsibilities will be: Engaging with local people, services and partners to ensure local awareness and explore partnership opportunities and co-production activities. Working closely with operational colleagues to support and increase referrals and develop partnerships with all potential referrers in your locality. Attending local health forums/groups/meetings where required to represent ABL, promote the service and maintain local partnerships Update the partnership database with all contacts including required follow up contact Skills and Competencies Required Oversee and measure the impacts of Dudleys marketing and communications strategy Embed referral pathways to ensure efficiency and quality referrals into the service Be experienced in community engagement and partnership working in a community health environment. Experience of building and maintaining community partnerships Positive and proactive with the ability to motivate, engage and support partnership delivery Build strong relationships ; Foster trust and co-operation among colleagues, stakeholders, community leaders, commissioners and sub-contractors Quality driven ; you naturally seek high standards and actively seek to improve them. Value and remain open to new ideas and perspectives.