Patient Liaison Officer PUBLISHED 3 NOV 2024

Biggleswade

Primary Care Careers

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                                                    Patient Liaison Officer  with Primary Care Careers in Biggleswade, Bedfordshire

                                                     Saffron Health Partnership is looking for a Patient Liaison Officer (PLO) to join our Patient Services Team. The position is for 6 months to cover maternity leave working 35 hours a week working Monday to Friday in our Biggleswade and Sandy sites.     Answering, navigating and forwarding incoming phone calls, using a complex appointments system, in a large office, with many interruptions.   Signposting patients to the most appropriate service.   Greeting patients at a busy reception.   Providing basic and accurate information in-person and via phone/email.   Performing other clerical duties such as emailing, photocopying, and scanning documents.   Accepting, issuing, and handing out letters, completed forms, specimen bottles.   Advising patients of practice procedures.   Handing out dispensed medication to patients when required.   Registering new patients.     About us  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

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