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PTL Validation Support Administrator with Milton Keynes University Hospital NHS Foundation Trust in Milton Keynes
Title: PTL Validation Support Administrator. Department: Patient Access - PTL Validation Support Team. Band: 4 - £26,530 - £29,114 Per annum, pro rata if part time Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working The PTL Validation Support Team have an exciting opportunity to join us in the role of Patient Tracking List Validator.The ideal candidates will have a good knowledge and understanding of National Referral to Treatment rules, and the local Patient Access Policy. Be confident in lone working and self-management, whilst also being a kind and proactive member of the team. Be confident in utilising and investigating pathways with multiple IT systems to ensure data accuracy and take relevant electronic actions where required. To be flexible in working pattern able to change tasks in accordance with high level project support with short notice. Please note that we are not able to offer sponsorship for this role. Interview date: w/c 02 December 2024 This role involves Proactive review and validation of patient pathways in accordance with national and locally defined policies and standards, inclusive of ensuring relevant appointments, diagnostic tests etc are arranged, results are reviewed. Management and resolution of data quality issues to improve and maintain accurate reporting to NHS England. Assurance that pathways are being managed in accordance with National Referral to Treatment (RTT) rules, providing feedback regarding trends and issues identified. Monitoring of patient pathways, inclusive of updating relevant MKUH systems such as the Patient Tracking List (PTL) and eCare, taking proactive measures to support delivery within national and locally agreed policies and standards. The post holder will be required to take responsibility for providing day to day Patient Tracking List (PTL) validation, and support within the Patients' Services Department. Working with operational teams and, administration staff to develop and review ongoing management and support to administrative and operational staff for training in 18-week RTT validation. The role is to support administrative staff to ensure that data is accurately maintained, staff are trained, updates implemented and opportunities for expansion and improvement actively pursued in support of the Trust's key objectives of 'Improving Patient Experience' without risk to patient safety. About us Responsibility for monitoring the in-patient, outpatient, ASI and day case waiting lists through validation of patient pathways to ensure they meet National and Local Standards. Identify variances in performance escalating to line manager and liaising with operational leads, service teams to correct pathway processing issues. Please refer to attached Job description for further information. We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.