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Executive Director of Community Services with Tower Hamlets GP Care Group in London
The Executive Director Community Services is responsible for the delivery of accessible and effective personalised community services that meet high quality standards for our citizens. Additionally, you will work with others to ensure that performance is optimised, and services are engaged in continuous quality improvement, innovation and transformation. You will inspire, develop, and empower our dedicated operational and clinical leaders, promoting the importance of robust governance and multi-professional working. You will champion and drive closer working and greater integration of health and care services to collectively address health inequalities and ensure the very best outcomes for the population of Tower Hamlets within available resources and people. This will include cultivating relationships with a wide network of colleagues external to the Care Group bringing together organisations including the Third Sector to collectively improve service provision. The Executive Director Community Services is a key member of the Executive Management Team. You will share responsibility for all corporate decisions of the Board and carry responsibility for you service areas operational delivery, performance and related matters. You will also support the CEO in leading the strategic development of the Care Group with the Executive and Senior Leadership Team. As Executive Director Community Services you will be responsible for emergency preparedness and business continuity ensuring sound plans are in place for your service operations and periodically tested to maintain business continuity and preparedness for major incidents. You will be required to link in with our Joint Medical Directors who hold executive responsibility for business continuity and emergency planning. We reserve the right to close this vacancy early if we receive sufficient applications for the role. About us Work with the Board and with teams to ensure that our employees report that the Care Group is a great place to work and service users, patients and carers report that they receive great care. Champion the leadership and development of clinicians and managers to enable them to achieve their full potential and to ensure the right organisational arrangements are in place for the delivery of high performing, quality-orientated clinical services that deliver exceptional outcomes and productivity within the resources available Empower and support the senior operational teams to embrace devolved ways of accountable working and earned autonomy whilst ensuing compliance with Care Group and system governance and regulatory requirements. Optimise Care Group and system performance, leading escalation meetings when agreed triggers are met to drive co-operative solutions that best meet need across Tower Hamlets. Operate an effective and transparent performance management framework which ensures clear accountability for delivery of targets in and across services, ensuring prompt recovery of under-performance and efficient clinical service models. Ensure robust financial management and governance within service portfolio, working with portfolio leads to enable an efficient cost base supporting the financial, efficiency and productivity strategy. Work with the Executive Director of Finance on the annual budget, leading the delivery relevant to operational services Alongside other Executives Directors and support teams, spearhead the development of the annual organisational plan and area delivery plans, ensuring effective clinical and operational engagement from across services. Participate in the development of the Care Groups strategic objectives, implementing plans and processes to ensure delivery that makes best use of our finances, people and other resources Work collaboratively with commissioners, primary care, community health providers, acute care providers, VCSE and social care to proactively encourage and embrace opportunities for co-designing services fit for a post-pandemic future in line with the Long-Term Plan and workforce plans. Maximise opportunities to work across systems to develop provider collaborations and other strategic partnerships that improve delivery for the populations we serve. Act as Senior Responsible Officer for major projects and programmes in the Care Group and in the ICS, as agreed. In partnership with the Joint Executive Medical Directors, ensure the delivery of high-quality services and support operational teams to fully participate in the continuous process of Quality Improvement (QI) embracing meaningful service user & carer involvement In partnership with the Joint Executive Medical Directors ensure the Care Group is a learning organisation committed to improving safety and clinical effectiveness. Together with Executive team colleagues, ensure all relevant regulatory requirements are met and that services proactively engage in audit and evaluation. Work in partnership with the Executive Director of People on the development and implementation of recruitment and retention strategies. Work with Business Development team to identify and secure upcoming community service tenders.