Write a very short cover letter in British English to Medway Community Healthcare for the job below that I found on jobsincare.com 

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                                                    Administration services officer with Medway Community Healthcare in Gillingham

                                                       Are you a natural people person?   Do you have an eye for detail?   Do you have excellent communication skills?     If you answered yes, we've got the perfect role for you!   At Medway community healthcare we understand the vital role played by our care coordination centre.   We are looking for confident individuals with good communication and customer service skills who can provide a professional first point of contact for our busy care co-ordination centre within the SPA Team.   If this is you we look forward to welcoming you to our team.       This role is responsible for providing a high level of customer service and administrative support to patients and clinical services in a fast paced environment.   Post holders will be required to liaise with patients, service representatives, healthcare professionals and other colleagues on a frequent basis dealing with a wide range of booking and general enquiries, including complaints, via the telephone and a variety of standard administrative tasks.     About us      Communication and relationship skills       Deal effectively with internal and external enquiries demonstrating excellent communication and customer care.   Provide and receive routine information either verbally or written, requiring tact or persuasive skills in order to overcome barriers to understanding.   Deal with routine, sensitive or confidential enquiries from patients, staff and the public.         Knowledge, training and experience       Educated to NVQ level 2 or equivalent   Experience of office procedures / customer care   NVQ 2 in business administration / customer care or equivalent   RSA 2 or equivalent   ECDL or equivalent knowledge of IT applications.         Analytical and judgement skills       Make judgements involving facts / situations sometimes requiring analysis of information.   Prioritise workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner, e.g. telephone messages from staff / patients   Accommodate patients with appropriate appointments and advise         Planning and organisational skills       Organise and prioritise own day to day work, tasks or activities   Work flexibly to maintain cover within the service / organisation   Produce and maintain effective systems to ensure the service operates efficiently, e.g. planning appointments, time management, patient transport   Ability to work within defined guidelines/SOPs and follow set algorithms         Physical skills       The post holder will be required to use telephony and IT equipment on a regular basis   Standard keyboard skills         Responsibility for patient / client care       Provide non clinical advice and information to patients, carers, relatives or staff either face to face, over the telephone or by other means.   To have the ability to recognise that patients care is a priority and to ensure that patients are given assistance at all times, treating others with courtesy and respect         Responsibility for policy and service development implementation       Responsible for ensuring that organisational policies and procedures (including amendments and updates) are adhered to and implemented in own area of work.         Responsibilities for financial and physical resources       Maybe required to issue / take responsibility for equipment used by self and others.         Responsibilities for human resources (HR)       To maintain own training in line with MCH policy         Responsibilities for information resources       Accurately enter data / process information utilising appropriate IT systems   Transcribing / copy typing information provided by others   Management of information either electronic or paper based         Responsibilities for research and development (R&D)       Will be required to undertake surveys and audits when requested in own area of work.         Freedom to act       Plan and organise own workload without direct supervision, reporting regularly to the line manager on key tasks and guided by defined policies and procedures/algorithm.   The post holder will be required to work as part of a team         Mental effort (refer to effort factor questionnaire)       To maintain concentration in a busy office environment   Remain patient focused to ensure quality of service delivery   Attention to detail         Emotional effort (refer to effort factor questionnaire)       The post holder will occasionally have to deal with difficult or challenging patients