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Service Manager with Lewisham and Greenwich NHS Trust in london
The Service Manager is a key management role and is responsible for the operational delivery of all aspects of the Endoscopy and Gastroenterology Service at Lewisham Hospital site. The Service Manager will ensure that effective and efficient structures are in place to ensure that all standards of patient care are met and associated risk and governance matters are managed. The Service Manager will provide support in developing efficient and effective patient centred services, meeting key financial and operational performance targets, and putting in place effective processes for delivering national and local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness, service improvement and financial flows. Key aims are: Provide timely, efficient and effective operational service management leadership for both services within the Surgical Division to ensure these are responsive, innovative and provided to the highest possible clinical and performance standards. Provide clear leadership ensuring that all staff are appropriately managed and developed, and that they are efficient, effective, engaged and motivated. Take forward agreed projects to improve service delivery and patient experience in key areas. Lead on ensuring that all performance/quality targets are met. Problem solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Surgical Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times. About us Provide timely, efficient and effective operational service management leadership for both services within the Surgical Division to ensure these are responsive, innovative and provided to the highest possible clinical and performance standards. Provide clear leadership ensuring that all staff are appropriately managed and developed, and that they are efficient, effective, engaged and motivated. Take forward agreed projects to improve service delivery and patient experience in key areas. Lead on ensuring that all performance/quality targets are met. Problem solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Surgical Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times.