Write a very short cover letter in British English to The James Cochrane Practice for the job below that I found on jobsincare.com 

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                                                    Care Navigator (Medical Receptionist) with The James Cochrane Practice in Kendal, Cumbria

                                                     Would you like to work in a forward thinking, happy and well organised GP Practice where you will feel part of the team, well supported, and enjoy genuine work-life balance? Due to internal promotion, we are looking for a new member for our team. Your core responsibilities will be working front of house in the reception desk, answering our telephones dealing with appointments and queries from our patients and working through administrative tasks. You will be required to maintain a professional and friendly manner and work well within a large team. We are looking for someone with natural customer service skills and the ability to understand and respond to individual patient needs, ensuring that our patients are always looked after. Experience within a similar role is desirable however full training will be given.   Main Duties/Tasks Excellent customer service skills   Friendly and outgoing personality   Computer literate   Empathetic and responsive to patient needs   Ability to use own initiative   Ability to think on your feet and under pressure   Discretion & Confidentiality Previous experience in a similar role   Competent user of Microsoft Office programmes   Knowledge of/experience in a healthcare setting   Previous experience or training in Customer Service Greeting patients and other Healthcare Professionals   Booking appointments   Giving out test results   Answering queries   Supporting the clinical team with a range of administrative tasks   Checking patients in on the clinical system   About us  Care Navigators provide a professional first line response to all callers, whether in person, by telephone, or electronically; and are responsible for ensuring all medical administration duties are performed effectively and to the required standard. In addition to this Care Navigators Explain practice arrangements and formal requirements to new patients and those seeking temporary cover ensuring procedures are completed correctly   Receive telephone and personal requests and enquiries from patients and ensuring sufficient information collected for triage purposes, making appointments/dealing with request as required   Keep up to date with changes in procedures and information affecting the post   Ensure that mail and specimens are ready for collection by the courier.   Attend to any ad hoc IT issues   Attending team meetings and practice learning sessions   Open and close of premises procedures Signpost patients to the correct service   Process personal, telephone and e-requests for appointments   Answer incoming phone calls, transferring calls or dealing with the callers request appropriately   Initiating contact with and responding to, requests from patients, team members and external agencies   Photocopy documentation as required   Data entry of new and temporary registrations and relevant patient information as required   Input data into the patients healthcare records as necessary   Manage all queries as necessary in an efficient manner   Maintain a clean, tidy, effective working area always   Monitor and maintain the reception area and notice boards   Ensuring general office areas are kept tidy and safe in accordance with the Health and Safety and Fire policies. Reporting any defects or unsafe practices to the Practice Manager.   Support all clinical staff with general tasks as request   Completing opening and closing procedures in accordance practice policy   Partake in audit as directed by the audit lead   Answering general enquiries explaining surgery procedures, giving results to patients after the doctor has made the necessary comments, making new and follow-up appointments   Receiving and recording requests for home visits.   On a PLT day to ensure that telephone message is telling patients that we are closed for staff training. Also restoring telephone services in the morning after the PLT   Ensuring that Practice Notes, Docman and AccuRx messages and e-mails are dealt in a timely manner and efficiently.   Communicating information about any unresolved or urgent matter.   Maintaining confidentiality regarding patient issues and the affairs of the practice   Other specific duties which may be allocated to individual team members ensure that all enquiries, whether from patients or others, are handled in a timely, efficient, and courteous manner Scan documents, record keeping, and distribution of documents is undertaken efficiently, accurately, and promptly Are familiar with use of the computer and that entries on the computer are made accurately and promptly Ensure doctors letters are typed accurately and promptly, where required