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Bookings Team Leader with CHEC in Loughborough
We are always looking for great talent to join our team and help achieve our ambitious goals and growth. If you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for a Referral Hub Manager to join us as we continue to expand throughout the UK. We are looking for someone who can: Ensure the smooth running of the Referral Bookings team. Ensure tasks are being monitored and processed efficiently. Ensure our services are set up appropriately on SystmOne/ERS to ensure referrals can be received. Review referral data and escalate concerns appropriately. Work alongside the quality team investigate incidents and complaints relating to Referral and Bookings Improve service quality by evaluating systems and devising new processes as appropriate. About us To be successful in this role, you will need: Experience using SystemOne Previous experience in a similar role in a healthcare or public sector setting