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Unscheduled Care Service Support Manager with Hywel Dda University Health Board in Haverfordwest
An exciting opportunity has arisen for a Service Support Manager position within The Unscheduled Care Department. Reporting to the Service Delivery Manager, the Service Support Manager will provide comprehensive administrative support within The Unscheduled Care Department. This role will require the ability to work independently and as part of a team, with excellent communication and organisational skills to prioritise work, meet deadlines and work under pressure. The role will be based on the Withybush General Hospital site. This is a fixed term/secondment post until 27/12/2025 to cover maternity leave. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application. This role will specifically focus on: Supporting a range of operational and managerial activities, specifically including the delivery projects set out by the Service Delivery Manager. Supporting the Job Planning process The efficient coordination of Complaints management The efficient coordination of Datix management General administrative support of day to day service operations. The successful candidate will require a sound understanding of using Welsh Clinical Portal and Welsh PAS. About us You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Interviews will be held on 01/05/2025.