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Support Coordinator with Welsh Ambulance NHS Trust in St Asaph
The Welsh Ambulance Service NHS Trust is offering an exciting opportunity for you to join the Clinical Contact Centre Team as a Support Coordinator currently based within the Clinical Contact Center at Llanfairfechan, but relocating to St Asaph in the near future. You will support the Response Coordinator in all operational and administrative matters that would otherwise detract from the primary role of the Response Coordination team in managing their resources, and call take on a rotational basis. You will be required to work an alternating shift pattern of variable length which will include out of hours, bank holidays and weekend duties. The role is an integral link in the chain of life and you will be required to input details speedily and accurately onto a computer system. Listening and keyboard skills are essential. The environment can be pressured and challenging as is the unpredictability of 999 calls and therefore good interpersonal skills and experience of working in small teams would be beneficial. Due to the nature of working hours and shift patterns applicants must be aged 18 years or over to comply with 'Young Workers at Work Regulations'. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.