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Senior Quality Manager with NHS Bath and North East Somerset, Swindon and Wiltshire ICB in Chippenham
The Senior Quality Manager will play a crucial role in ensuring the delivery of high-quality, patient-centered healthcare services within the BSW region. Working collaboratively with clinical leaders, providers, and commissioning teams, the role is responsible for monitoring and improving the safety, effectiveness, and patient experience of commissioned services. Key responsibilities include leading the development and implementation of the Quality Assurance Framework, overseeing patient safety initiatives, and ensuring compliance with national and local quality standards. The role involves extensive communication with a wide range of stakeholders, both internally and externally, to present complex information, nurture key relationships, and ensure the successful delivery of quality improvement programs. The Senior Quality Manager will support the Lead Nurse for infection prevention and control, manage quality-related incidents, and provide expert advice on clinical quality standards. Additionally, the role includes staff management, financial oversight, and the development of policies and procedures to enhance service delivery. The ideal candidate will have a strong background in healthcare quality management, with experience in patient safety, quality improvement, and clinical governance. They will be expected to drive innovation, foster a culture of continuous improvement, and ensure that services across the BSW region meet the highest standards of care. Working collaboratively with commissioning and contracting colleaguesas well as providers to ensure the commissioning of high-qualityservices guaranteeing patient-centred, effective, efficient, safe, goodquality and value for money, ensuring that statutory responsibilities aredelivered in the designated areas of responsibility. This will also includemaking sure quality metrics are in place to measure the safety andeffectiveness of service provision. About us The job description and person specification may be reviewed on an ongoing basisin accordance with the changing needs of the Department and the Organisation. Please see full job description for more details