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Care Industry and Current Landscape

A Guide for Carers from jobsincare
Overview

Care work, rooted deeply in affection, social norms, and a sense of responsibility for others, is a fundamentally rewarding type of employment focused on helping people develop their capabilities and pursue lives they value. Historically, caring for others was primarily a function of family and community, a core sphere interconnected with daily life before industrialisation led to a separation of home and external work. Despite this historical evolution, the essence of care work remains the meaningful impact it has on individuals and communities, creating social wealth by enabling people to perform better in society and build social capital.

Today, the UK care sector is a dynamic and growing field, offering significant opportunities for those looking to build a fulfilling career. There is a clear focus on professional development and raising the status of care workers. Recent initiatives are introducing improved learning, training, and development opportunities, alongside clearer career paths. Many employers are actively investing in their staff, offering comprehensive training, vocational qualifications like SVQs, and pathways for career advancement, even for those new to the sector. This signals a positive move towards greater professionalisation and recognition of the vital skills involved. The sheer variety of roles available across different care settings, from domiciliary care to mental health, highlights the breadth of opportunities. The mental health sector, in particular, is rapidly expanding, with ambitions for significant workforce growth.

Furthermore, there is a growing trend towards providing care workers with better support and benefits. Many advertised roles now include flexible working hours, competitive pay structures with enhanced rates for weekends or bank holidays, and access to comprehensive packages such as company pensions, medical cash plans, employee assistance programs, and paid training. There is also continued advocacy for crucial improvements like fair pay agreements and the establishment of a national care service, reflecting a collective effort to enhance the sector's stability and desirability as a long-term career choice. While challenges remain, the inherent value of making a real difference in people's lives, combined with increasing opportunities for growth and support, makes working in UK care a promising and impactful path.
Workforce

Examining the workforce composition over recent years reveals shifts in nationality. The proportion of British workers in independent sector domiciliary care services has decreased from 84% to 70%. Conversely, the proportion of non-EU workers has seen a significant increase from 9% to 25% over the same period. The proportion of EU workers has remained relatively stable, showing a slight decrease from 7% to 6%.

More recently, between 2022/23 and 2023/24, the sector experienced growth, with filled posts in independent sector domiciliary care services increasing by 43,000 (8%). During this time, vacant posts saw a slight decrease of 550 (1%). As of 2023/24, there were an estimated 505,000 direct care providing filled posts, 46,000 managerial filled posts, 1,700 regulated professionals, and 28,000 other filled posts in independent sector domiciliary care services. The use of zero-hours contracts has also decreased, with the proportion of the domiciliary care workforce employed on these contracts falling by six percentage points. The vacancy rate in 2023/24 was 11.9%, which is equivalent to 70,000 vacant posts. However, monthly data tracking indicates the vacancy rate decreased to 10.0% by August 2023, nearly returning to pre-pandemic levels. The turnover rate for domiciliary care services in 2023/24 stood at 25.3%.

In terms of demographics, approximately 79% of workers in domiciliary care services identify as female and 21% as male, a proportion consistent across different roles within the sector and the wider adult social care workforce. Pay for care workers has also seen increases; the mean nominal hourly rate for care workers in independent sector domiciliary care services reached £11.30 in 2023/24, representing a 43% increase since 2016/17.