Opportunities for professional growth and development, including access to training and management development programs.
Supportive work environment within a multi-award-winning NHS organization, fostering collaboration and teamwork.
Flexible working hours promote a healthy work-life balance, catering to individual needs.
Competitive pay with a temporary top-up to reflect the living wage, ensuring fair compensation.
A chance to contribute meaningfully to patient care in the community by supporting medical staffing and outpatient services.
Work in an encouraging atmosphere with the opportunity to engage with diverse healthcare professionals.
Actively support the Welsh language initiative by welcoming bilingual applicants, contributing to cultural inclusivity.
Are you passionate about making a difference in women's health? Aneurin Bevan University Health Board in Newport is inviting applications for the role of Admin Support Officer within our dedicated Gynaecology Team. This is a fantastic opportunity for someone enthusiastic and motivated to provide crucial administrative support as we strive to deliver exceptional care. In this role, you will assist with managing medical rotas, support outpatient bookings, and ensure a smooth running of our operations—all while working in a supportive environment that encourages personal and professional development.
We believe in providing a workplace that truly values its staff, offering flexible working options to help you maintain a healthy work-life balance. With a competitive salary of £24,638 per annum (including a temporary top-up to the living wage), excellent training opportunities, and a commitment to your well-being, this role is perfect for women who care about their community and seek a fulfilling career path. Join us and be part of a transformational journey in healthcare—because together, we can create a world-class service that puts women’s health first. Apply now and take the next step in your rewarding career!
We believe in providing a workplace that truly values its staff, offering flexible working options to help you maintain a healthy work-life balance. With a competitive salary of £24,638 per annum (including a temporary top-up to the living wage), excellent training opportunities, and a commitment to your well-being, this role is perfect for women who care about their community and seek a fulfilling career path. Join us and be part of a transformational journey in healthcare—because together, we can create a world-class service that puts women’s health first. Apply now and take the next step in your rewarding career!
Opportunities for professional growth and development, including access to training and management development programs.
Supportive work environment within a multi-award-winning NHS organization, fostering collaboration and teamwork.
Flexible working hours promote a healthy work-life balance, catering to individual needs.
Competitive pay with a temporary top-up to reflect the living wage, ensuring fair compensation.
A chance to contribute meaningfully to patient care in the community by supporting medical staffing and outpatient services.
Work in an encouraging atmosphere with the opportunity to engage with diverse healthcare professionals.
Actively support the Welsh language initiative by welcoming bilingual applicants, contributing to cultural inclusivity.
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
An exciting opportunity has become available for an enthusiastic and motivated person to join the Gynaecology Team as an Admin Support Officer. The post holder will be responsible for a wide variety of administrative duties such as supporting the medical staffing co-ordinator with the daily running of the medical rotas as well as supporting the newly designed Gynaecology Outpatient Booking POD.
Working to the Gynaecology Directorate, you will be well supported and encouraged to develop in this role.
This post is for 32.5 hours a week.
Main duties of the job
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications And Knowledge
Essential criteria
Essential criteria
Essential criteria
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
An exciting opportunity has become available for an enthusiastic and motivated person to join the Gynaecology Team as an Admin Support Officer. The post holder will be responsible for a wide variety of administrative duties such as supporting the medical staffing co-ordinator with the daily running of the medical rotas as well as supporting the newly designed Gynaecology Outpatient Booking POD.
Working to the Gynaecology Directorate, you will be well supported and encouraged to develop in this role.
This post is for 32.5 hours a week.
Main duties of the job
- Support medical staffing rota co-ordinator with doctor’s annual leave, rota management and sickness recording
- Providing administrative support for Directorate Management team
- Support outpatient booking POD with telephone booking and waiting list management
- Validate treatment and out-patient waiting lists to ensure:
- Achievement of RTT waiting time targets
- Accuracy of clinic outcomes
- Utilisation of clinic templates
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications And Knowledge
Essential criteria
- Good standard of education to at least GCSE level
- Business Administration level 3 NVQ or equivalent demonstrable experience
- Computer Literate
- Evidence of continuous professional development
- Knowledge of Administration Processes
- Knowledge of Patient Administration System
- Customer Service Training
Essential criteria
- Previous clerical experience and Administration Processes
- Customer Service Experience
- Experience of dealing with the public
- Previous experience of working within medical or patient records department
- Previous experience of booking patient appointments
Essential criteria
- Excellent Communication Skills
- Able to concentrate in a busy environment with many interruptions
- Able to prioritise workload
- Remain professional at all times
- Accurate and methodical in all aspects of work
- Empathy, tact and diplomacy when dealing with difficult situations
- Demonstrate a commitment to achieving high quality standards of work
- Able to use initiative and meet deadlines
- Flexible to the needs of the service
- Able to work without direct supervision
- Understanding of Health Board policies and procedures
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate)
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for an Admin Support Officer:
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To work as an Admin Support Officer in the UK, there are several key skills and qualifications that are often required or beneficial. Here are some of the essential skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain an organized workspace and documentation.
2. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders. Clarity in communication is critical.
3. IT Proficiency: Familiarity with office software, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other administrative tools. Knowledge of database management and basic IT troubleshooting can also be helpful.
4. Attention to Detail: A keen eye for detail is important for tasks such as data entry, document management, and ensuring accuracy in reports and correspondence.
5. Interpersonal Skills: Ability to interact well with diverse teams and clients, demonstrating professionalism and a customer-oriented approach.
6. Problem-Solving Skills: Capable of identifying issues and developing practical solutions to overcome administrative challenges.
7. Time Management: Ability to plan and execute tasks efficiently, managing your time effectively to meet deadlines.
8. Flexibility and Adaptability: Willingness to take on a variety of tasks and adapt to changing priorities or work environments.
9. Confidentiality: Understanding the importance of maintaining confidentiality, especially when dealing with sensitive information.
10. Basic Financial Skills: Knowledge of basic budgeting and financial management may be beneficial, particularly in roles where financial tasks are involved.
Qualifications
- Education: While specific qualifications are not always required, a GCSE or equivalent in English and Mathematics is often preferred.
- Experience: Previous experience in administration or a support role can be advantageous.
- Professional Development: Certifications in relevant software, project management, or administration can enhance your credentials.
Additional Skills
- Knowledge of Policies and Procedures: Familiarity with organizational policies and administrative procedures is a plus.
- Customer Service Experience: Experience in customer service can be beneficial for roles that require direct interaction with clients or the public.
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