£24,900 - £25,733 per annum (Grade 3)
FAMILY
Opportunity for career development in a prestigious institution.
Flexible working options, allowing for a healthy work-life balance.
Engagement with a diverse community of staff and students in a vibrant city.
Possibility to build on previous administrative experience and transferable skills.
Participation in improving university processes and enhancing service levels.
Access to numerous employee benefits and professional development opportunities.
Strong commitment to equality, diversity, and inclusion in the workplace.
Join the Cardiff University family as an Administrative Assistant in our Registry Support team, where your skills can truly make a difference. We’re seeking a dedicated and self-motivated individual ready to provide high-quality administrative support to both staff and students. This role is perfect for anyone with administrative experience looking to expand their career in a thriving and inclusive environment. With two positions available, you can choose between a permanent full-time role or a fixed-term position through to December 2025 – both offering flexible working options to support your life balance.
At Cardiff University, we celebrate diversity and are committed to fostering an inclusive atmosphere. We particularly encourage applications from women and underrepresented groups in our community. You’ll be engaging with a variety of internal and external stakeholders, honing your interpersonal skills while making valuable contributions to our team. If you’re enthusiastic about learning and development, this is your opportunity to thrive within an ambitious team that champions progress. Apply now and take the next step towards a rewarding administrative career in the heart of Wales!
At Cardiff University, we celebrate diversity and are committed to fostering an inclusive atmosphere. We particularly encourage applications from women and underrepresented groups in our community. You’ll be engaging with a variety of internal and external stakeholders, honing your interpersonal skills while making valuable contributions to our team. If you’re enthusiastic about learning and development, this is your opportunity to thrive within an ambitious team that champions progress. Apply now and take the next step towards a rewarding administrative career in the heart of Wales!
Opportunity for career development in a prestigious institution.
Flexible working options, allowing for a healthy work-life balance.
Engagement with a diverse community of staff and students in a vibrant city.
Possibility to build on previous administrative experience and transferable skills.
Participation in improving university processes and enhancing service levels.
Access to numerous employee benefits and professional development opportunities.
Strong commitment to equality, diversity, and inclusion in the workplace.
19771BR
Academic & Student Support Services
Administrative Support
Advert
Administrative Assistant - Registry Operations
Registry Operations is seeking to appoint an enthusiastic, self-motivated individual to join our Registry Support team.
We are looking for a team player who will work with colleagues to provide a high-quality service to staff and students. You do not need to have worked for a university before; this is an opportunity to show your potential and develop a career at Cardiff University.
This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment, showing your transferable skills and potential to be successful in this post. You should be enthusiastic about developing your knowledge and skills to become a valued member of the team.
As the biggest university in Wales – and a major employer, with more than 7,000 staff – we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.
For more information on work-life balance, financial benefits, development, and wellbeing, and some of the facilities and services on offer to staff at Cardiff University please visit What we can offer - Jobs - Cardiff University
There Are Two Positions Available
Date advert posted: Wednesday, 12 March 2025
Closing date: Sunday, 30 March 2025
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Job Description
JOB PURPOSE
Provide an administrative service to Registry Operations teams, engaging in and completing a range of routine tasks to meet operational and customer service requirements.
This role is eligible to be offered on a blended working basis, meaning that as well as spending time working on campus you can also choose to spend some time working from another location, e.g. your home. The University is committed to offering this flexibility, wherever the role and business need allows, supporting work-life balance.
As the biggest university in Wales – and a major employer, with more than 7,000 staff – we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.
Duties And Responsibilities
Key Duties
We want to employ people with a wide variety of experiences. We welcome applications from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We are particularly seeking applications from candidates who come from backgrounds that are underrepresented at the University, including people from Black, Asian and Minority Ethnic communities.
We are looking for a flexible and agile team player who will work with colleagues to provide a great service to staff and students. You don’t need to have worked for a University before; this is an opportunity to show your potential and start or continue your career at Cardiff University.
This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment, showing your transferable skills and potential to be successful in the role. You should be enthusiastic about developing your professional knowledge and skills to become a valued member of the team.
Your application will be assessed against the following essential and desirable criteria for the role. Please copy and paste this section into a new document and give clear examples of how you can evidence meeting each criteria by writing under each one. You can draw on elements from any aspect of your life (e.g. work, home, education/qualifications or community life) as long as you focus on their relevance to the
Academic & Student Support Services
Administrative Support
Advert
Administrative Assistant - Registry Operations
Registry Operations is seeking to appoint an enthusiastic, self-motivated individual to join our Registry Support team.
We are looking for a team player who will work with colleagues to provide a high-quality service to staff and students. You do not need to have worked for a university before; this is an opportunity to show your potential and develop a career at Cardiff University.
This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment, showing your transferable skills and potential to be successful in this post. You should be enthusiastic about developing your knowledge and skills to become a valued member of the team.
As the biggest university in Wales – and a major employer, with more than 7,000 staff – we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.
For more information on work-life balance, financial benefits, development, and wellbeing, and some of the facilities and services on offer to staff at Cardiff University please visit What we can offer - Jobs - Cardiff University
There Are Two Positions Available
- Full time (35 hours per week), open ended.
- Full time (35 hours per week), fixed term until 31 December 2025.
Date advert posted: Wednesday, 12 March 2025
Closing date: Sunday, 30 March 2025
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Job Description
JOB PURPOSE
Provide an administrative service to Registry Operations teams, engaging in and completing a range of routine tasks to meet operational and customer service requirements.
This role is eligible to be offered on a blended working basis, meaning that as well as spending time working on campus you can also choose to spend some time working from another location, e.g. your home. The University is committed to offering this flexibility, wherever the role and business need allows, supporting work-life balance.
As the biggest university in Wales – and a major employer, with more than 7,000 staff – we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.
Duties And Responsibilities
Key Duties
- Deal with a range of enquires from internal (staff & students) and external (members of the public) customers in a professional manner, establishing their needs and adapting the standard responses accordingly.
- Proactively work with others to make recommendations for the development and improvement of current University processes and procedures.
- Develop excellent working relationships with key contacts to help improve service levels.
- Undertake a variety of administrative duties to support the Registry Support team.
- Gather and review data to update administrative systems such as databases and spreadsheets, making sure the information is accurate, and highlighting to your line manager basic trends and patterns.
- Actively contribute to the success of the team and support the supervision and management of it.
- Produce documentation, such as student transcripts and certificates. Note taking and minuting meetings.
- Abide by all University policies and undergo appropriate personal and professional development.
- Perform other duties which are not included above, but which will be consistent with the role.
- Uphold the Professional Services Values & Behaviours or local equivalent.
We want to employ people with a wide variety of experiences. We welcome applications from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We are particularly seeking applications from candidates who come from backgrounds that are underrepresented at the University, including people from Black, Asian and Minority Ethnic communities.
We are looking for a flexible and agile team player who will work with colleagues to provide a great service to staff and students. You don’t need to have worked for a University before; this is an opportunity to show your potential and start or continue your career at Cardiff University.
This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment, showing your transferable skills and potential to be successful in the role. You should be enthusiastic about developing your professional knowledge and skills to become a valued member of the team.
Your application will be assessed against the following essential and desirable criteria for the role. Please copy and paste this section into a new document and give clear examples of how you can evidence meeting each criteria by writing under each one. You can draw on elements from any aspect of your life (e.g. work, home, education/qualifications or community life) as long as you focus on their relevance to the
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Useful skills for an Administrative Assistant - Registry Support:
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To work as an Administrative Assistant in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often required or beneficial for this role:
Technical Skills
1. Microsoft Office Suite Proficiency: Strong skills in Word, Excel, PowerPoint, and Outlook are essential for creating documents, managing spreadsheets, and scheduling.
2. Typing and Data Entry Skills: Fast and accurate typing skills are important for documentation and data management.
3. File Management: Organising and maintaining both physical and digital files.
4. Basic Bookkeeping: Understanding financial documents and basic accounting might be required, depending on the role.
5. Communication Tools: Familiarity with email communication and other messaging platforms (e.g., Slack, Microsoft Teams) is essential.
6. CRM Software: Experience with customer relationship management tools may be needed in some roles.
Soft Skills
1. Organisational Skills: Ability to manage multiple tasks and prioritize them effectively.
2. Time Management: Skills to manage one’s time efficiently to meet deadlines.
3. Attention to Detail: Precision in executing tasks and reviewing documents to avoid mistakes.
4. Communication Skills: Strong verbal and written communication skills to interact effectively with colleagues and clients.
5. Problem-Solving Skills: Ability to handle unexpected issues and find solutions quickly.
6. Customer Service Orientation: Being polite and helpful when dealing with clients and colleagues.
Other Skills
1. Adaptability: Willingness to learn new software, processes, and adapt to changes in the workplace.
2. Teamwork: Ability to work collaboratively with others in a team setting.
3. Initiative: Being proactive in identifying tasks that need to be done and taking action without being asked.
4. Confidentiality: Understanding the importance of handling sensitive information discreetly.
Qualifications and Experience
While a formal qualification may not be strictly needed, having GCSEs or equivalent qualifications, particularly in English and Maths, can be an advantage. Experience in an administrative role or a related field is also beneficial and can set you apart from other candidates. Some employers may also look for a qualification in Business Administration or a related subject.
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