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Clinical Support Worker - Emergency DepartmentinWishawinWishawPUBLISHED WED 8 JAN 2025

NHS ScotlandFollow NHS Scotland

Opportunity to work in a vital and fast-paced healthcare environment, providing essential support to patients in the Emergency Department.
Possibility of career advancement and skill development within NHS Lanarkshire, a reputable healthcare organization.
Comprehensive benefits package, including a minimum of 27 days annual leave, increasing with length of service, and paid sick leave.
Membership in the NHS Pension Scheme, which offers life insurance benefits and long-term financial security.
Flexible working hours across various shifts (day, back, and night shifts) contributing to improved work-life balance.
Access to a wide range of occupational health services and employee support resources, including counseling and personal development opportunities.
Being part of a multidisciplinary team dedicated to patient care, allowing for collaborative learning and shared experiences.
The NHS Scotland is seeking to hire a Clinical Support Worker for the Emergency Department at University Hospital Wishaw. This permanent role, classified as Band 3, requires the successful candidate to assist with patient care tasks under the supervision of a Registered Nurse, often working independently in a fast-paced environment. The position offers various rotational shifts, including day, back, and night shifts, and emphasises the importance of effective communication and teamwork within a multidisciplinary setting.

Candidates should possess or be working towards an SVQ III in healthcare or have equivalent experience in a caring role. Additional benefits of joining NHS Lanarkshire include a minimum of 27 days of annual leave, NHS pension membership, and access to support services. The organisation is dedicated to creating a diverse workforce and encourages individuals from all backgrounds to apply. Interested applicants should contact the designated personnel for more information on the application process.
Opportunity to work in a vital and fast-paced healthcare environment, providing essential support to patients in the Emergency Department.
Possibility of career advancement and skill development within NHS Lanarkshire, a reputable healthcare organization.
Comprehensive benefits package, including a minimum of 27 days annual leave, increasing with length of service, and paid sick leave.
Membership in the NHS Pension Scheme, which offers life insurance benefits and long-term financial security.
Flexible working hours across various shifts (day, back, and night shifts) contributing to improved work-life balance.
Access to a wide range of occupational health services and employee support resources, including counseling and personal development opportunities.
Being part of a multidisciplinary team dedicated to patient care, allowing for collaborative learning and shared experiences.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you tell us about your background and what motivated you to apply for the Clinical Support Worker position at NHS Lanarkshire?
2. What do you understand about the role of a Clinical Support Worker in an Emergency Department?
3. What previous experience do you have in a caring environment, and how do you think it has prepared you for this role?
4. Could you describe a time when you had to work unsupervised? How did you approach the situation?
5. How would you prioritise multiple patient care tasks in a busy emergency department setting?
1. Can you tell us about your background and what motivated you to apply for the Clinical Support Worker position at NHS Lanarkshire?
2. What do you understand about the role of a Clinical Support Worker in an Emergency Department?
3. What previous experience do you have in a caring environment, and how do you think it has prepared you for this role?
4. Could you describe a time when you had to work unsupervised? How did you approach the situation?
5. How would you prioritise multiple patient care tasks in a busy emergency department setting?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Clinical Support Worker - Emergency Department:
To work as a Clinical Support Worker (CSW) in the UK, you typically need a combination of personal attributes, practical skills, and knowledge relevant to the role. Here’s a list of key skills and qualities that are often essential:
1. Communication Skills: Effective verbal and written communication is crucial when interacting with patients, families, and healthcare professionals.
2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of patients is vital in providing support and care.
3. Teamwork: Ability to work collaboratively with other healthcare staff, including nurses, doctors, and other support workers.
4. Attention to Detail: Being vigilant and accurate in tasks to ensure patient safety and proper care delivery.
5. Basic Clinical Skills: Familiarity with basic clinical procedures, such as taking vital signs, assisting with mobility, or basic patient hygiene.
6. Emotional Resilience: Being able to cope with the emotional demands of the job, especially in challenging or distressing situations.
7. Organizational Skills: Ability to prioritize tasks, manage time effectively, and keep organized records.
8. Adaptability: Flexibility to respond to varying patient needs and changing healthcare environments.
9. Basic IT Skills: Competence in using hospital systems, care management software, and other technology as necessary.
10. Health and Safety Awareness: Knowledge of basic health and safety protocols to ensure a safe working environment for both patients and staff.
11. Understanding of Patient Confidentiality: Awareness of data protection and confidentiality laws (e.g., GDPR) related to patient information.
12. Cultural Competence: Being respectful and understanding of diverse cultures and backgrounds of patients.
 


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