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Healthcare AssistantinCroydoninCroydonPUBLISHED WED 26 MAR 2025

Croydon Health Services NHS TrustFollow Croydon Health Services NHS Trust

Integral Role, HCAs are essential team members who play a critical role in supporting both staff and patients within the healthcare environment.
Diverse Duties, The role involves a wide range of responsibilities, providing a dynamic work environment where no two days are the same.
Patient-Centered Care, HCAs have the opportunity to make a direct impact on patients' lives by delivering compassionate care and support.
Collaboration, Working closely with nursing and administrative staff enhances teamwork skills and fosters a supportive workplace atmosphere.
Continuous Learning, Croydon Health Services NHS Trust emphasizes education and training, offering HCAs the chance to grow their skills and advance their careers.
Community Focus, The Trust serves a diverse population, allowing HCAs to engage with and contribute to the health and well-being of a rich variety of communities.
Making a Difference, Being part of an organization that prioritizes quality care and innovation provides a sense of purpose and fulfillment.
Join our compassionate team as a Healthcare Assistant (HCA) with Croydon Health Services NHS Trust and make a meaningful difference in the lives of patients and their families. In this rewarding role, you’ll work closely with qualified nursing and midwifery staff, providing essential care and support while ensuring a safe and high-quality standard of care. We're looking for dedicated individuals who are passionate about delivering compassionate healthcare and can help create an uplifting environment for those in need.

At Croydon Health Services, we value your development and career progression, offering comprehensive training and support to help you shine in your role. With a diverse patient population and a commitment to innovation, you'll become part of a team making a real impact in our community. If you’re ready to embark on a fulfilling career in the healthcare sector and want to contribute to a culture of excellence and compassion, we’d love to hear from you. For more details or to arrange an informal visit, please contact our Clinical Lead, Janice Ridulfa, at janice.ridulfa@nhs.net or call 020 8401 4544.
Integral Role, HCAs are essential team members who play a critical role in supporting both staff and patients within the healthcare environment.
Diverse Duties, The role involves a wide range of responsibilities, providing a dynamic work environment where no two days are the same.
Patient-Centered Care, HCAs have the opportunity to make a direct impact on patients' lives by delivering compassionate care and support.
Collaboration, Working closely with nursing and administrative staff enhances teamwork skills and fosters a supportive workplace atmosphere.
Continuous Learning, Croydon Health Services NHS Trust emphasizes education and training, offering HCAs the chance to grow their skills and advance their careers.
Community Focus, The Trust serves a diverse population, allowing HCAs to engage with and contribute to the health and well-being of a rich variety of communities.
Making a Difference, Being part of an organization that prioritizes quality care and innovation provides a sense of purpose and fulfillment.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Healthcare Assistant:
To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
 


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