Ward Clerk - Acute Medical Unit inDoncaster inDoncaster PUBLISHED 17 DEC 2023

Band 2 PERMANENT

Doncaster & Bassetlaw Teaching Hospitals NHS FT r2rXykuf

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A good standard of education is essential with Minimum GCSE Grade C (or equivalent) in both Maths and English.

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

This is a fantastic opportunity for a self-motivated individual to join our existing team to provide efficient admin and clerical support to The Acute Medical Unit.

The working pattern is various shifts Monday - Sunday , to include Nights:

x2 posts available - 24hrs per week each

Early Shift - 07:00 - 15:00

Middle Shift 11:00 - 19:00

Late Shift: 14:00 - 22:00

Nightshift 21:00 - 07:00

You must have excellent inter-personal skills and be able to work both alone and as part of a team. This posts demands a candidate who pays attention to detail, is well organised and flexible.

A good standard of education is essential with Minimum GCSE Grade C (or equivalent) in both Maths and English. You must be IT Literate.

The post holder will be responsible for providing an effective and well organised administration/reception service to the Acute Medical Unit.

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

This is a fantastic opportunity for a self-motivated individual to join our existing team to provide efficient admin and clerical support to The Acute Medical Unit.

The working pattern is various shifts Monday - Sunday , to include Nights:

x2 posts available - 24hrs per week each

Early Shift - 07:00 - 15:00

Middle Shift 11:00 - 19:00

Late Shift: 14:00 - 22:00

Nightshift 21:00 - 07:00

You must have excellent inter-personal skills and be able to work both alone and as part of a team. This posts demands a candidate who pays attention to detail, is well organised and flexible.

A good standard of education is essential with Minimum GCSE Grade C (or equivalent) in both Maths and English. You must be IT Literate.

The post holder will be responsible for providing an effective and well organised administration/reception service to the Acute Medical Unit.

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Useful skills for a Ward Clerk - Acute Medical Unit: Click to view

To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:

Essential Skills:

1. Administrative Skills:

- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).

- Experience with filing systems and maintaining accurate records.

- Ability to manage appointments and scheduling.

2. Communication Skills:

- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.

- Ability to convey information clearly and effectively.

3. Interpersonal Skills:

- A compassionate and approachable manner when dealing with patients and their families.

- Ability to work as part of a team within a busy healthcare environment.

4. Organizational Skills:

- Excellent organizational abilities to manage multiple tasks and prioritize effectively.

- Attention to detail to ensure accuracy in patient records and documentation.

5. Customer Service Skills:

- A focus on providing high-quality service to patients and visitors.

- Ability to handle inquiries and complaints in a professional manner.

6. Computer Skills:

- Familiarity with electronic patient record systems and other healthcare-related software.

- Basic IT skills for troubleshooting common issues.

Additional Skills:

1. Knowledge of Health and Safety Regulations:

- Understanding of healthcare policies and procedures to maintain a safe environment.

2. Confidentiality Awareness:

- Awareness of data protection and confidentiality issues related to patient information.

3. Problem-Solving Skills:

- Ability to identify issues and resolve them quickly and effectively.

4. Flexibility and Adaptability:

- Willingness to work various shifts, including evenings and weekends, as required.

Qualifications:

- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.

- Previous experience in a healthcare setting or administrative role can be beneficial.

- Some positions may require specific training or certifications related to healthcare administration or patient care.

Personal Qualities:

- Patience and empathy towards patients and their families.

- A proactive attitude and the ability to work under pressure.

- Strong work ethic and reliability.

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