Fawkes & Reece rntsZyEh
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Responding the emails from customers and monitoring the central customer service inbox.
I am working with a Luxury Housing Developer who have the opportunity to join them as a Customer Service Coordinator. As well as stability they offer the chance to progress within the businessThe ideal candidate will have at least 1 years experience working within a customer service department of either a property developer, a housing association or a council. You will need to have the ability to deliver excellent customer service even whilst under pressure & you need to thrive in a fast paced environment
Day To Day Duties
- Dealing with questions & queries from customers during their warranty period
- Analysing the problem and diagnosing it as a defect against the warranty
- Responding the emails from customers and monitoring the central customer service inbox
- Being the first point of contact for the customer care team
- Ensuring that the CRM system is up to date
- Once the defect has been rectified closing it on the CRM system
- Communication with the Operatives and booking in their works
- Maintaining good relationships with sub contractors for the specialised works
- Delivering excellent customer service at all times
- Dealing with invoices
I am working with a Luxury Housing Developer who have the opportunity to join them as a Customer Service Coordinator. As well as stability they offer the chance to progress within the business
The ideal candidate will have at least 1 years experience working within a customer service department of either a property developer, a housing association or a council. You will need to have the ability to deliver excellent customer service even whilst under pressure & you need to thrive in a fast paced environment
Day To Day Duties
The ideal candidate will have at least 1 years experience working within a customer service department of either a property developer, a housing association or a council. You will need to have the ability to deliver excellent customer service even whilst under pressure & you need to thrive in a fast paced environment
Day To Day Duties
- Dealing with questions & queries from customers during their warranty period
- Analysing the problem and diagnosing it as a defect against the warranty
- Responding the emails from customers and monitoring the central customer service inbox
- Being the first point of contact for the customer care team
- Ensuring that the CRM system is up to date
- Once the defect has been rectified closing it on the CRM system
- Communication with the Operatives and booking in their works
- Maintaining good relationships with sub contractors for the specialised works
- Delivering excellent customer service at all times
- Dealing with invoices
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London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
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