Ward Receptionist inAberdeen inAberdeen PUBLISHED FRI 21 JUN 2024

NHS Grampian rF5aj2T

We are currently seeking to recruit a part time ward receptionists to cover Huntly Ward within Royal Cornhill Hospital.

We are looking for candidates who are reliable and are an excellent team player with good communication skills. Good organisational skills and the ability to adapt to service demands are essential for this post.

Interviews will take place on the 22nd of July 2024

Please contact Claire-Louise Sim, Assistant Support Manager -email where more information can be given about the areas and hours required the post.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information For Candidates

You should apply for this post by completing the application process on Jobtrain.

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NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.

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Useful skills for a Ward Receptionist: Click to view

To work as a Ward Receptionist in the UK, you will need a combination of technical and interpersonal skills. Here are some key skills that are typically required:

1. Communication Skills: Strong verbal and written communication skills are crucial for interacting with patients, visitors, and healthcare staff.

2. Customer Service Skills: Providing excellent service to patients and visitors is essential. This includes being friendly, patient, and helpful.

3. Organizational Skills: Ability to manage multiple tasks efficiently, keep records organized, and maintain a tidy reception area.

4. Computer Skills: Proficiency in using computer systems for data entry, managing patient records, and using scheduling software.

5. Attention to Detail: An eye for detail is important for accurate record-keeping and ensuring that patient information is correctly logged.

6. Confidentiality Awareness: Understanding the importance of confidentiality and data protection, especially regarding patient information, in line with GDPR and NHS protocols.

7. Problem-Solving Skills: Ability to address and resolve issues that may arise in a busy hospital environment, such as scheduling conflicts or addressing patient inquiries.

8. Teamwork: Being able to work well within a team and collaborate with other healthcare professionals is essential.

9. Time Management: Efficiently managing time to prioritize tasks and handle the daily demands of a healthcare setting.

10. Empathy and Compassion: Understanding the needs and concerns of patients and their families, and providing emotional support when necessary.

11. Multitasking Ability: The role often requires juggling several responsibilities at once, so being able to manage tasks simultaneously is important.