Band 3 Team Secretary / Receptionist inBirmingham inBirmingham PUBLISHED 26 JUL 2024

Birmingham and Solihull Mental Health NHS Foundation Trust

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need.
An opportunity has arisen to join the Longbridge Community Mental Health Team (CMHT) as a Team Secretary/Receptionist on a permanent basis. The successful candidate will be supporting the two ANPs within the team with arranging clinic appointments and typing up clinic letters. The successful candidate will also be expected to cover reception as and when required to cover for Annual leave, sickness or other absences.

To provide a full range of reception and administrative duties, including the monitoring, recording and booking of Out-Patient appointments.

The main purpose of this role will be to provide admin support to the ANPs within the team with booking appointments, typing clinic letters and to work in conjunction with other team members, ensuring administrative support is available to all members of the Hub.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further details / informal visits contact: Name: Luke Sugg Job title: Admin Lead Email address: Telephone number:
An opportunity has arisen to join the Longbridge Community Mental Health Team (CMHT) as a Team Secretary/Receptionist on a permanent basis. The successful candidate will be supporting the two ANPs within the team with arranging clinic appointments and typing up clinic letters. The successful candidate will also be expected to cover reception as and when required to cover for Annual leave, sickness or other absences.

To provide a full range of reception and administrative duties, including the monitoring, recording and booking of Out-Patient appointments.

The main purpose of this role will be to provide admin support to the ANPs within the team with booking appointments, typing clinic letters and to work in conjunction with other team members, ensuring administrative support is available to all members of the Hub.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further details / informal visits contact: Name: Luke Sugg Job title: Admin Lead Email address: Telephone number:


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