Front office Night Team Member inEdinburgh inEdinburgh PUBLISHED 24 JUL 2024

Company Description



Job Description



Salary:
£12.70/hour

Applicants with current right to work in the UK


"Why work for Accor?


Our mission at Ibis Edinburgh South Bridge is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Free night stays in our UK hotels and up to 50% discount in any AccorRestaurant (T&C Applies)
• Meals on duty
• A day off for your birthday
• Refer a friend scheme
• Employee Assistance Program: support your wellbeing in your professional and personal lives
• Company sick pay
• Learning programs through our Academies and apprenticeships
• Opportunity to develop your talent and grow within your property and across the world!
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
  
  

, Job Description



As our next Night Receptionist, you…

• Are the ‘face of Ibis Edinburgh South Bridge’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
• Assist in the general running of the hotel at night and support other departments to set up for the next day.
• Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
• Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
• Ensure a wonderful guest experience.
• Ensuring that all charges are accurate and posted on a timely basis.
• Handling all calls promptly and professionally.
• Document accurately all internal and guest messages.
• Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
• Attend to other duties as requested by Management and Supervisors
  
  

, Qualifications


A little more information:


To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.

By joining us, as a Night Receptionist, you will become part of our friendly team of 10 talents. Our hotel offers 259 rooms, with our own in-house Fogg’s bar and restaurant, serving food & drink all day. We are located to the heart of the city, walking distance from

To ensure you can best welcome and care for our guests you will need to be fluent in English & knowledge of other languages would be beneficial.

Additional Information


One more thing…


By working at the
Ibis Edinburgh South Bridge
you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality


Our commitment to Diversity & Inclusion:


We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong


If you feel you are the right candidate please click

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apply

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now! We

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d love to hear from you!