Apprentice in Health Records and Outpatient Reception inChester inChester PUBLISHED 28 APR 2024

An opportunity has arisen in the Health Records and Outpatient Reception Department for an apprentice.
Working Full Time: 37.5 hours per week



Who Our Opportunity Is For


Would you like to start an exciting career as an Apprentice in Health Records and Outpatient Reception within the NHS whilst achieving a nationally recognised apprenticeship qualification?

Do you want a paid job with great prospects to grow and develop your skills? If the answer is YES then this could be the perfect opportunity for you!

An opportunity has arisen in the Health Records and Outpatient Reception Department for an apprentice. The post has a comprehensive training programme involving rotating between Health Records and the Outpatient Reception Departments allowing the successful candidate to get excellent training in a variety of administration positions.


What This Opportunity Means


  • The apprenticeship is a work-based training programme where you will be able to develop your skills, including English and Maths, and to gain a nationally recognised qualification NVQ in Customer Service .
  • The successful post holder will provide support to an efficient and confidential clerical team with duties including digitalizing records, preparing casenotes and receptioning patients.
  • A portion of the post holder’s day will include walking to and from different departments within the hospital for such tasks as to obtain and deliver case notes and clinic trolleys etc.

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

  • The Countess of Chester Hospital: providing 438 general and acute beds
  • Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
  • Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

For further details / informal visits contact: Name: Tracy Blackhall Job title: Health Records Manager Email address: Telephone number:
Working Full Time: 37.5 hours per week


Who Our Opportunity Is For

Would you like to start an exciting career as an Apprentice in Health Records and Outpatient Reception within the NHS whilst achieving a nationally recognised apprenticeship qualification?

Do you want a paid job with great prospects to grow and develop your skills? If the answer is YES then this could be the perfect opportunity for you!

An opportunity has arisen in the Health Records and Outpatient Reception Department for an apprentice. The post has a comprehensive training programme involving rotating between Health Records and the Outpatient Reception Departments allowing the successful candidate to get excellent training in a variety of administration positions.

What This Opportunity Means

  • The apprenticeship is a work-based training programme where you will be able to develop your skills, including English and Maths, and to gain a nationally recognised qualification NVQ in Customer Service .
  • The successful post holder will provide support to an efficient and confidential clerical team with duties including digitalizing records, preparing casenotes and receptioning patients.
  • A portion of the post holder’s day will include walking to and from different departments within the hospital for such tasks as to obtain and deliver case notes and clinic trolleys etc.

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

  • The Countess of Chester Hospital: providing 438 general and acute beds
  • Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
  • Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

For further details / informal visits contact: Name: Tracy Blackhall Job title: Health Records Manager Email address: Telephone number:


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