Administration Assistant inSt Helens inSt Helens PUBLISHED 31 AUG 2024
Mersey Care NHS Foundation Trust rDYcspZ6
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At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient.
We have an opportunity for a talented individual to join our Admin Hub, supporting our community mental health teams. You will be based in Harry Blackman House, Peasley Cross on a part-time basis, Monday to Friday (35 hours).This role is vital in supporting our aim to provide exceptional patient care, every time. Using your organisational, administration communication and people skills, you will contribute towards an effective and consistent level of service. Our patients and service users are at the heart of everything we do, and we would like to hear from applicants who share this commitment.
Interviews to be held on the 23rd and 24th September.
Act as the first point of contact for all telephone enquiries, ensuring that messages are forwarded to the appropriate persons.
To provide an efficient and effective clerical service to support the team, including processing referrals, appointment letters, photocopying, typing, and data inputting.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
For further details / informal visits contact: Name: Lin Bennett Job title: Office Manager Email address: Telephone number:
We have an opportunity for a talented individual to join our Admin Hub, supporting our community mental health teams. You will be based in Harry Blackman House, Peasley Cross on a part-time basis, Monday to Friday (35 hours).
This role is vital in supporting our aim to provide exceptional patient care, every time. Using your organisational, administration communication and people skills, you will contribute towards an effective and consistent level of service. Our patients and service users are at the heart of everything we do, and we would like to hear from applicants who share this commitment.
Interviews to be held on the 23rd and 24th September.
Act as the first point of contact for all telephone enquiries, ensuring that messages are forwarded to the appropriate persons.
To provide an efficient and effective clerical service to support the team, including processing referrals, appointment letters, photocopying, typing, and data inputting.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
For further details / informal visits contact: Name: Lin Bennett Job title: Office Manager Email address: Telephone number:
This role is vital in supporting our aim to provide exceptional patient care, every time. Using your organisational, administration communication and people skills, you will contribute towards an effective and consistent level of service. Our patients and service users are at the heart of everything we do, and we would like to hear from applicants who share this commitment.
Interviews to be held on the 23rd and 24th September.
Act as the first point of contact for all telephone enquiries, ensuring that messages are forwarded to the appropriate persons.
To provide an efficient and effective clerical service to support the team, including processing referrals, appointment letters, photocopying, typing, and data inputting.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
For further details / informal visits contact: Name: Lin Bennett Job title: Office Manager Email address: Telephone number:
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Useful skills for an Administration Assistant:
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To work as an Administration Assistant in the UK, you'll need a mix of technical, organizational, and interpersonal skills. Here are some essential skills and qualifications:
Essential Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and maintain clear systems for filing and information retrieval.
2. Communication Skills: Strong written and verbal communication skills to interact effectively with colleagues, clients, and stakeholders.
3. IT Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook) and basic knowledge of data management systems.
4. Attention to Detail: Accuracy in completing tasks, managing data, and producing documents.
5. Time Management: Ability to meet deadlines and manage time effectively in a busy work environment.
6. Problem-Solving Skills: Capability to identify issues and find practical solutions.
7. Customer Service Skills: A professional approach to dealing with both internal and external customers.
8. Teamwork: Ability to work collaboratively in a team environment.
9. Adaptability: Flexibility to adapt to changing tasks and priorities as needed.
Qualifications
- Educational Background: A good general education, typically a minimum of GCSEs in English and Maths.
- Relevant Experience: Previous administrative or office experience can be advantageous.
- Professional Qualifications: While not always necessary, qualifications in administration, business, or related fields (e.g., NVQ or BTEC) may enhance your prospects.
- Familiarity with Office Technology: Knowledge of office equipment (printers, copiers, etc.) and possibly specific software relevant to the industry you're applying to.
Additional Considerations
- Confidentiality Awareness: Understanding the importance of handling sensitive information appropriately.
- Basic Financial Knowledge: Some roles may require basic budgeting or invoicing skills.
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inSt Helens
53.467899322509766 -2.712239980697632 St Helens, England, United Kingdom 
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