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Gathering appropriate information from a variety of sources to input accurately onto a database.
Process referral on to the IAPTus system.
Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
General administration duties including: answering phone, taking messages, dealing with enquiries, , photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required.
Collecting minimum data set information for patients prior to commencing treatment.
Assist in scheduling of appointments and diary management as appropriate using IAPTus to schedule assessment and treatment appointments.
Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.
Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.
This is an exciting opportunity to join an established IAPT service as an Admin Assistant for the Boston Lincolnshire Talking Therapy Team. We are looking for an organized, flexible, efficient team player to join our busy, supportive service.
The successful applicant will be based at Boston LTT, supporting service delivery, working Mon 9-5 and 1 late shift per week on a rota. Duties include reception cover, book patient's appointments, input data, other general office tasks. The service will provide regular supervision and training to support this.
You will require excellent communication, organisational and IT skills as well as having an exemplary telephone manner, with the initiative to work on your own at times. We are currently offering hybrid work if appropriate and rostered by the supervisor and Team manager, ensuring that office cover is maintained as the priority.
LTT is a successful IAPT service that provides a stepped care model for the treatment of people with mild to moderate common mental health problems e.g., anxiety and depression in line with NICE guidelines.
For further information please contact Vanessa Randles Team Manager
To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
Support the provision of a flexible 7-day-a-week service
Duties provided within defined time standards
Compliance with appropriate legislation and LPFT policies
Feedback from colleagues and other stakeholders
Compliance with CQC standards
Accurate and appropriate information is recorded appropriately using the Trust's information systems
Productivity targets are met
Gathering appropriate information from a variety of sources to input accurately onto a database.
Process referral on to the IAPTus system.
Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
General administration duties including: answering phone, taking messages, dealing with enquiries, , photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required.
Collecting minimum data set information for patients prior to commencing treatment.
Assist in scheduling of appointments and diary management as appropriate using IAPTus to schedule assessment and treatment appointments.
Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.
Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.
This is an exciting opportunity to join an established IAPT service as an Admin Assistant for the Boston Lincolnshire Talking Therapy Team. We are looking for an organized, flexible, efficient team player to join our busy, supportive service.
The successful applicant will be based at Boston LTT, supporting service delivery, working Mon 9-5 and 1 late shift per week on a rota. Duties include reception cover, book patient's appointments, input data, other general office tasks. The service will provide regular supervision and training to support this.
You will require excellent communication, organisational and IT skills as well as having an exemplary telephone manner, with the initiative to work on your own at times. We are currently offering hybrid work if appropriate and rostered by the supervisor and Team manager, ensuring that office cover is maintained as the priority.
LTT is a successful IAPT service that provides a stepped care model for the treatment of people with mild to moderate common mental health problems e.g., anxiety and depression in line with NICE guidelines.
For further information please contact Vanessa Randles Team Manager
To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
Support the provision of a flexible 7-day-a-week service
Duties provided within defined time standards
Compliance with appropriate legislation and LPFT policies
Feedback from colleagues and other stakeholders
Compliance with CQC standards
Accurate and appropriate information is recorded appropriately using the Trust's information systems
Productivity targets are met
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