Customer Relations Assistant inManchester inManchester PUBLISHED 20 AUG 2024

£12.00 per hour

IKEA


IKEA Manchester are looking to welcome Checkout Assistants and Customer Relations Assistants.

Are you a people person with a knack for making others smile? Do you thrive in a fast-paced environment where no two days are the same? If so, we want YOU to be the friendly face of our company! We’re on the lookout for enthusiastic Customer Relations Assistants and Checkout Assistants who are ready to bring their energy and passion to our team.


WHAT WE OFFER

• The Start Date of employment will be: 15th September
• Competitive hourly rate of £12.00 per hour.
• 16 Hours working 4 days per week include 3 out of 4 weekends per month.
• We can discuss flexibility to match your life and our business needs during the interview.


WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 3 times your pay, enhanced statutory pension contributions & interest free loans.
• Enjoy 28 days annual leave and an additional Given Day to be used at your preferred time of year.
• IKEA provides free fruit, free salad bar and a free healthy meal choice every day.

..as well so much more! www.jobsincare.com/job/j4GyX6q9 YOU'LL NEED TO HAVE

• Face to face customer service and Checkout Experience experience is preferred but not essential.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You have a pro-active approach, love multi-tasking, and are passionate about being part of the team but also can work independently.
• You are computer literate and able to work with technology.
• Assertive and able to remain calm and controlled when faced with emotional customers under stressful times


WHAT YOU'LL BE DOING DAY TO DAY

• You have the knowledge, confidence, and desire to make customer payment easy. Using the till to accurately register products and register payment from customers according to given routines.
• You provide an exceptional shopping experience for our customers, by offering solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
• You ensure our store is always a safe and secure environment for visitors and colleagues and follow cash handling procedures to ensure the security of money handling.
• You ensure accurate scanning of all products to allow our customers to have full availability of our range.
• You will use your knowledge, confidence, and desire to resolve customer complaints, dealing positively and quickly with any issues raised.
• You provide an exceptional shopping experience for our customers, by offering solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
• You ensure our store is always a safe and secure environment for visitors and colleagues and follow cash handling procedures to ensure the security of money handling.
• You ensure accurate handling of all returned products, highlighting any quality issues immediately.
• Assist customers who are having difficulties and be able to exchange spare parts when they are needed.


WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many


RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be required to complete a short video interview with pre-recorded questions
• Shortlisted candidates will be invited by email to attend either a face-to- face interview.

We understand not everyone will be successful, but we promise to keep you informed either way.

For any advice or support, email Recruiter Emma - and I will be happy to help!

IKEA Manchester are looking to welcome Checkout Assistants and Customer Relations Assistants.

Are you a people person with a knack for making others smile? Do you thrive in a fast-paced environment where no two days are the same? If so, we want YOU to be the friendly face of our company! We’re on the lookout for enthusiastic Customer Relations Assistants and Checkout Assistants who are ready to bring their energy and passion to our team.

WHAT WE OFFER

• The Start Date of employment will be: 15th September
• Competitive hourly rate of £12.00 per hour.
• 16 Hours working 4 days per week include 3 out of 4 weekends per month.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 3 times your pay, enhanced statutory pension contributions & interest free loans.
• Enjoy 28 days annual leave and an additional Given Day to be used at your preferred time of year.
• IKEA provides free fruit, free salad bar and a free healthy meal choice every day.

..as well so much more! www.jobsincare.com/job/j4GyX6q9 YOU'LL NEED TO HAVE

• Face to face customer service and Checkout Experience experience is preferred but not essential.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You have a pro-active approach, love multi-tasking, and are passionate about being part of the team but also can work independently.
• You are computer literate and able to work with technology.
• Assertive and able to remain calm and controlled when faced with emotional customers under stressful times

WHAT YOU'LL BE DOING DAY TO DAY

• You have the knowledge, confidence, and desire to make customer payment easy. Using the till to accurately register products and register payment from customers according to given routines.
• You provide an exceptional shopping experience for our customers, by offering solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
• You ensure our store is always a safe and secure environment for visitors and colleagues and follow cash handling procedures to ensure the security of money handling.
• You ensure accurate scanning of all products to allow our customers to have full availability of our range.
• You will use your knowledge, confidence, and desire to resolve customer complaints, dealing positively and quickly with any issues raised.
• You provide an exceptional shopping experience for our customers, by offering solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
• You ensure our store is always a safe and secure environment for visitors and colleagues and follow cash handling procedures to ensure the security of money handling.
• You ensure accurate handling of all returned products, highlighting any quality issues immediately.
• Assist customers who are having difficulties and be able to exchange spare parts when they are needed.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be required to complete a short video interview with pre-recorded questions
• Shortlisted candidates will be invited by email to attend either a face-to- face interview.

We understand not everyone will be successful, but we promise to keep you informed either way.

For any advice or support, email Recruiter Emma - and I will be happy to help!


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