Customer Services Administrator inBoscombe inBoscombe PUBLISHED 11 DEC 2023
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For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact
We are seeking to recruit a customer service administrator to work within our busy Audiology Department in Boscombe, Bournemouth, Dorset.
This post is full time for 37.5 hours per week. The post holder may be required to work flexibly to meet the needs of the service
The main function of the Dorset Audiology Service is to provide NHS hearing aid services throughout Dorset. We are looking for someone with excellent customer service skills to join our friendly admin team.
Our administration team support our audiologists and we would welcome an enthusiastic person to join our expanding team. Our Audiology service is going through an exciting time as East and West Dorset Audiology integrate, to become one Dorset Audiology Service in 2024.
The function of the Audiology Service is to reduce disability due to deafness. We provide complex services for patients in balance, tinnitus, adults with learning difficulties, ENT and we have a full complement of paediatric audiology services.
As a customer services administrator, you will be well-motivated, flexible and a clear communicator.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
To work as part of a busy team to provide quality and efficient audiology reception service.
Tasks will include -
Reception duties.
Supporting patient appointments.
To assist and direct visitors as required.
To provide patients with hearing aid accessories.
Supporting admin and clinical team members.
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact
We are seeking to recruit a customer service administrator to work within our busy Audiology Department in Boscombe, Bournemouth, Dorset.
This post is full time for 37.5 hours per week. The post holder may be required to work flexibly to meet the needs of the service
The main function of the Dorset Audiology Service is to provide NHS hearing aid services throughout Dorset. We are looking for someone with excellent customer service skills to join our friendly admin team.
Our administration team support our audiologists and we would welcome an enthusiastic person to join our expanding team. Our Audiology service is going through an exciting time as East and West Dorset Audiology integrate, to become one Dorset Audiology Service in 2024.
The function of the Audiology Service is to reduce disability due to deafness. We provide complex services for patients in balance, tinnitus, adults with learning difficulties, ENT and we have a full complement of paediatric audiology services.
As a customer services administrator, you will be well-motivated, flexible and a clear communicator.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
To work as part of a busy team to provide quality and efficient audiology reception service.
Tasks will include -
Reception duties.
Supporting patient appointments.
To assist and direct visitors as required.
To provide patients with hearing aid accessories.
Supporting admin and clinical team members.
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