Healthcare Assistant inSlough inSlough PUBLISHED 23 JUN 2024

Sound written English and verbal communication skills and ability to communicate verbally with all levels of personnel within the organisation.
Job Overview


As a valued member of the team you will work alongside a multi-disciplinary team of Doctors, Nurses, Emergency Care Assistants and Admin Staff and be responsible for the assessing, planning, implementing, and evaluating of nursing care within Ambulatory Emergency Care.

You will work with a team of doctors, nurses, specialist teams and other Healthcare Support Workers to care for SDEC (Same Day Emergency Care) patients on a busy Day Unit.

The unit is open Monday - Friday 8am-9pm, weekends and bank holidays 9am-9pm. You must be able to work shifts across all days.

Main duties of the job

  • It is an essential requirement that you take reasonable care of the cleanliness of your working environment and always adhere to infection control policies and procedures ensuring you use hand cleaning agents appropriately.
  • The post holder is expected to promote and implement the Trust’s equal opportunities policy.
  • The post holder is responsible for the management of risk in all the areas for which s/he is responsible. S/he is also responsible for ensuring compliance with the Trust’s Health and Safety Policy.
  • The post holder must ensure that duties are carried out in accordance with health and safety regulations. The post holder should not endanger the health and safety of him/herself or others whilst at work.
  • The post holder is expected to always behave in a professional manner, comply with Trust policies and to act as an ambassador of the Trust.
  • Infection prevention is the responsibility of everyone. Employees are required to strictly adhere to the infection control policy and should actively encourage other staff and visitors to comply.
  • Work in other areas of the Trust when required.
  • The post holder must perform any other duties as reasonably requested by the Unit Matron.
  • The post holder will be subject to performance review in appraisal and in developing his/her own objectives

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.


Detailed Job Description And Main Responsibilities


Please refer to the attached Job Description for full details:

  • Undertake all mandatory training as per Trust Policy as well as participate in ongoing training and updates as appropriate to demonstrate level of competency.
  • Ensure excellent communication skills are used when documenting care, taking messages, or passing on information when appropriate, considering data protection and use of sensitive information.
  • Taking responsibility for ordering of stock and equipment and ensuring stock levels are maintained within the unit.
  • To always act in a courteous and professional manner within the unit and when assisting with patient needs and care.
  • Undertake initial assessments of patients attending Ambulatory Emergency Care under supervision of a Registered Nurse and document findings.
  • Perform Venepuncture & Cannulation when required.
  • Perform ECGs when required.
  • Run urines, BHCG when required.
  • Make decisions based on set parameters and protocols within a competency-based framework to instigate appropriate investigations when deemed competent to do so.
  • Organise and manage workload flexibly and effectively to meet the needs of the patients and service.
  • Ensure patient confidentiality is always maintained and compliance with data protection act and trust policies related to patient care.
  • To work flexibly to meet the needs of the service and cover a range of shift times to ensure service delivery is maintained.

Person specification


Qualifications


Essential criteria

  • Educated to GCSE (or equivalent) level
  • Enthusiastic and motivated to learn
  • Willing to undertake training to carry out extended duties

Desirable criteria

  • NVQ or Equivalent

Specific competencies for the role

Essential criteria

  • Able to manage time effectively and prioritise tasks
  • Able to work to a consistently high standard within a team and independently
  • Sound written English and verbal communication skills and ability to communicate verbally with all levels of personnel within the organisation
  • Courteous and polite
  • Good administration and organisational skills
  • Have good computer skills
  • Competent in: Venepuncture, Cannulation, and be able to perform ECGs

Work Experience

Essential criteria

  • Experience in Acute Medicine, Surgery or Emergency Department

Values and Behaviours

Essential criteria

  • We will expect your values and behaviours to mirror those of the Trust

Special Requirements

Essential criteria

  • Ability to work shifts including long days and weekends

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
Job Overview

As a valued member of the team you will work alongside a multi-disciplinary team of Doctors, Nurses, Emergency Care Assistants and Admin Staff and be responsible for the assessing, planning, implementing, and evaluating of nursing care within Ambulatory Emergency Care.

You will work with a team of doctors, nurses, specialist teams and other Healthcare Support Workers to care for SDEC (Same Day Emergency Care) patients on a busy Day Unit.

The unit is open Monday - Friday 8am-9pm, weekends and bank holidays 9am-9pm. You must be able to work shifts across all days.

Main duties of the job

  • It is an essential requirement that you take reasonable care of the cleanliness of your working environment and always adhere to infection control policies and procedures ensuring you use hand cleaning agents appropriately.
  • The post holder is expected to promote and implement the Trust’s equal opportunities policy.
  • The post holder is responsible for the management of risk in all the areas for which s/he is responsible. S/he is also responsible for ensuring compliance with the Trust’s Health and Safety Policy.
  • The post holder must ensure that duties are carried out in accordance with health and safety regulations. The post holder should not endanger the health and safety of him/herself or others whilst at work.
  • The post holder is expected to always behave in a professional manner, comply with Trust policies and to act as an ambassador of the Trust.
  • Infection prevention is the responsibility of everyone. Employees are required to strictly adhere to the infection control policy and should actively encourage other staff and visitors to comply.
  • Work in other areas of the Trust when required.
  • The post holder must perform any other duties as reasonably requested by the Unit Matron.
  • The post holder will be subject to performance review in appraisal and in developing his/her own objectives

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.

Detailed Job Description And Main Responsibilities

Please refer to the attached Job Description for full details:

  • Undertake all mandatory training as per Trust Policy as well as participate in ongoing training and updates as appropriate to demonstrate level of competency.
  • Ensure excellent communication skills are used when documenting care, taking messages, or passing on information when appropriate, considering data protection and use of sensitive information.
  • Taking responsibility for ordering of stock and equipment and ensuring stock levels are maintained within the unit.
  • To always act in a courteous and professional manner within the unit and when assisting with patient needs and care.
  • Undertake initial assessments of patients attending Ambulatory Emergency Care under supervision of a Registered Nurse and document findings.
  • Perform Venepuncture & Cannulation when required.
  • Perform ECGs when required.
  • Run urines, BHCG when required.
  • Make decisions based on set parameters and protocols within a competency-based framework to instigate appropriate investigations when deemed competent to do so.
  • Organise and manage workload flexibly and effectively to meet the needs of the patients and service.
  • Ensure patient confidentiality is always maintained and compliance with data protection act and trust policies related to patient care.
  • To work flexibly to meet the needs of the service and cover a range of shift times to ensure service delivery is maintained.

Person specification

Qualifications

Essential criteria

  • Educated to GCSE (or equivalent) level
  • Enthusiastic and motivated to learn
  • Willing to undertake training to carry out extended duties

Desirable criteria

  • NVQ or Equivalent

Specific competencies for the role

Essential criteria

  • Able to manage time effectively and prioritise tasks
  • Able to work to a consistently high standard within a team and independently
  • Sound written English and verbal communication skills and ability to communicate verbally with all levels of personnel within the organisation
  • Courteous and polite
  • Good administration and organisational skills
  • Have good computer skills
  • Competent in: Venepuncture, Cannulation, and be able to perform ECGs

Work Experience

Essential criteria

  • Experience in Acute Medicine, Surgery or Emergency Department

Values and Behaviours

Essential criteria

  • We will expect your values and behaviours to mirror those of the Trust

Special Requirements

Essential criteria

  • Ability to work shifts including long days and weekends

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.


Locations are approximate. Learn more