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Healthcare Support Worker - New to CareinPortsmouthinPortsmouthPUBLISHED WED 26 JUN 2024

Portsmouth Hospitals University NHS TrustFollow Portsmouth Hospitals University NHS Trust

Company Description

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Please upload a copy of Maths and English (GCSE or equivalent) qualifications to your application, without this information you will not be invited to interview.

Job Description

Do you have a caring nature? Are you looking to kickstart your career in the NHS? Are you a Team player? Can you provide evidence of Maths and English at Level 1?

Our main priority for this job role is to find people with the right values, behaviours and attitudes that match our own – could this be you? You don’t need to have previous experience, we are happy to work with you to help you become an excellent Healthcare Support Worker at Portsmouth Hospital University NHS Trust.

You will start your career with us by taking part in our in-depth induction program, designed to support you in finding your feet within our organisation, and quickly feel part of the team. The induction program leads to Care Certificate.

Healthcare Support Workers (HCSW) are essential providers of everyday care for our patients. It's the kind of job where you will need to be organised, adaptable, resilient, and hardworking. You will need great empathic skills, and the ability to overcome challenges. You will need to be willing to be hands-on with our patients.

The HCSW role includes a variety of working patterns which attract shift allowances.

Typical day-to day duties include:

  • Provide care for patients, helping to maintain their personal hygiene, which will sometimes include working with bodily fluids
  • Provide physical comfort for patients, whilst ensuring their privacy and dignity is always maintained
  • Wash and dress patients, and helping them to safely move around
  • Serve meals and help with feeding
  • Assist with cleaning tasks and making beds
  • Record information to patient administration system and assist team with other administrative duties

Most importantly, you will ensure patient experience is positive by treating all patients, relatives, and colleagues in accordance with Trust values.

Qualifications

You will be required to upload:

  • English and Maths at Level 1 Functional Skills or GCSE equivalent.

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.

Useful skills for a Healthcare Support Worker - New to Care:
To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.
 


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