Practice Manager inPlymouth inPlymouth PUBLISHED 18 DEC 2023
£50,000 to £60,000 a year Depending on experience PERMANENT
Fuller and Forbes Partnership rj1rzEeD
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Lead the Senior Management Team and ensure the Practice maintains a compliant Clinical Reference Group and Clinical Supervision Group.
The main duties of the role are provided above. For more information please see the attached job description.
We have an exciting opportunity for an accomplished Practice Manager to join and lead our large multidisciplinary team. Mayflower Medical Group has recently been acquired by the Fuller & Forbes Partnership, following a period of transition we are looking for an experienced practice manager to implement effciencies and changes in order to ensure the smooth running of the practices.
You will be highly motivated, well organised, and able to demonstrate exceptional operational skills with a detailed understanding of all areas of general practice.
You will also be able to demonstrate financial acumen based on a thorough understanding of general practice contracting and funding mechanisms.
In addition, your attention to detail will be matched by your strategic understanding of the wider health and social care environment.
Leadership and Governance
- Provide leadership, guidance and problem solving to the whole Practice team
- Lead on primary care governance, ensuring contractual, regulatory, legislative requirements and other relevant standards are fully met
- Act as CQC Registered Manager and oversee the organisation's assurance framework
- Lead the Senior Management Team and ensure the Practice maintains a compliant Clinical Reference Group and Clinical Supervision Group
Strategy and Operational Delivery
- Accountable for the operational delivery and attainment of all contractual requirements including the APMS Contract
- Lead on developing and implementing the organisation's strategies, business plan and Practice development plan.
- Responsible for the overall day-to-day administration and operations of the Practice
- Achieve high standards of operational delivery across the whole non-clinical team, with attention to systems, protocols and procedures that improve efficiency and effectiveness
- Work with the Medical Director and Lead Nurse to support high quality and efficient delivery of clinical care
- Ensure the Practice has a robust recruitment, training, and wellbeing program for all staff members
- Develop and implement an internal and external communications plan
- Lead on Patient Participation in the affairs of the Practice
- Ensure the Practice meets key performance targets and ensure financial targets are met and efficiencies are maintained
- Other duties commensurate with the role
The main duties of the role are provided above. For more information please see the attached job description.
We have an exciting opportunity for an accomplished Practice Manager to join and lead our large multidisciplinary team. Mayflower Medical Group has recently been acquired by the Fuller & Forbes Partnership, following a period of transition we are looking for an experienced practice manager to implement effciencies and changes in order to ensure the smooth running of the practices.
You will be highly motivated, well organised, and able to demonstrate exceptional operational skills with a detailed understanding of all areas of general practice.
You will also be able to demonstrate financial acumen based on a thorough understanding of general practice contracting and funding mechanisms.
In addition, your attention to detail will be matched by your strategic understanding of the wider health and social care environment.
Leadership and Governance
- Provide leadership, guidance and problem solving to the whole Practice team
- Lead on primary care governance, ensuring contractual, regulatory, legislative requirements and other relevant standards are fully met
- Act as CQC Registered Manager and oversee the organisation's assurance framework
- Lead the Senior Management Team and ensure the Practice maintains a compliant Clinical Reference Group and Clinical Supervision Group
Strategy and Operational Delivery
- Accountable for the operational delivery and attainment of all contractual requirements including the APMS Contract
- Lead on developing and implementing the organisation's strategies, business plan and Practice development plan.
- Responsible for the overall day-to-day administration and operations of the Practice
- Achieve high standards of operational delivery across the whole non-clinical team, with attention to systems, protocols and procedures that improve efficiency and effectiveness
- Work with the Medical Director and Lead Nurse to support high quality and efficient delivery of clinical care
- Ensure the Practice has a robust recruitment, training, and wellbeing program for all staff members
- Develop and implement an internal and external communications plan
- Lead on Patient Participation in the affairs of the Practice
- Ensure the Practice meets key performance targets and ensure financial targets are met and efficiencies are maintained
- Other duties commensurate with the role
More information related to this job opportunity, from jobsincare:
Here are 18 questions you could be asked if you apply for this job:
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1. Can you describe your experience in leading a multidisciplinary team? What strategies have you found effective in motivating diverse groups?
2. How do you approach problem-solving within a healthcare setting, especially when dealing with team challenges or conflicts?
3. What methods do you employ to ensure that staff is up to date with contractual, regulatory, and legislative requirements?
4. As a CQC Registered Manager, how would you ensure compliance with relevant standards within the practice? Can you provide an example from your past experience?
5. What is your experience with APMS Contracts, and what strategies have you employed to ensure compliance with their requirements?
6. Describe a successful operational initiative you led in a previous position. What were the outcomes?
7. How do you measure the effectiveness of systems, protocols, and procedures in improving operational efficiency within a practice?
8. What steps would you take to develop and implement a thorough business plan for our practice?
9. Can you provide an example of how you have effectively managed a healthcare budget in the past? What specific strategies did you employ to maintain financial targets?
10. How do you ensure financial transparency and accountability within the practice?
11. What is your philosophy regarding staff recruitment and retention in a general practice?
12. How would you implement a training and wellness programme for the staff? Can you share any prior experiences?
13. What strategies would you use to encourage patient participation in the practice's affairs? Have you successfully engaged patients in the past, and if so, how?
14. Can you outline your approach to developing internal and external communication plans within a practice? What key factors do you consider?
15. How do you monitor key performance indicators (KPIs) within a practice? What actions do you take if targets are not being met?
16. Can you describe a time when you identified an area for improvement and successfully implemented changes to meet performance targets?
17. The role requires a balance of day-to-day operations with strategic planning. How do you prioritise tasks and ensure all aspects of the role are adequately addressed?
18. What do you see as the biggest challenges facing practice managers in the current healthcare environment, and how would you address them?
1. Can you describe your experience in leading a multidisciplinary team? What strategies have you found effective in motivating diverse groups?
2. How do you approach problem-solving within a healthcare setting, especially when dealing with team challenges or conflicts?
3. What methods do you employ to ensure that staff is up to date with contractual, regulatory, and legislative requirements?
4. As a CQC Registered Manager, how would you ensure compliance with relevant standards within the practice? Can you provide an example from your past experience?
5. What is your experience with APMS Contracts, and what strategies have you employed to ensure compliance with their requirements?
6. Describe a successful operational initiative you led in a previous position. What were the outcomes?
7. How do you measure the effectiveness of systems, protocols, and procedures in improving operational efficiency within a practice?
8. What steps would you take to develop and implement a thorough business plan for our practice?
9. Can you provide an example of how you have effectively managed a healthcare budget in the past? What specific strategies did you employ to maintain financial targets?
10. How do you ensure financial transparency and accountability within the practice?
11. What is your philosophy regarding staff recruitment and retention in a general practice?
12. How would you implement a training and wellness programme for the staff? Can you share any prior experiences?
13. What strategies would you use to encourage patient participation in the practice's affairs? Have you successfully engaged patients in the past, and if so, how?
14. Can you outline your approach to developing internal and external communication plans within a practice? What key factors do you consider?
15. How do you monitor key performance indicators (KPIs) within a practice? What actions do you take if targets are not being met?
16. Can you describe a time when you identified an area for improvement and successfully implemented changes to meet performance targets?
17. The role requires a balance of day-to-day operations with strategic planning. How do you prioritise tasks and ensure all aspects of the role are adequately addressed?
18. What do you see as the biggest challenges facing practice managers in the current healthcare environment, and how would you address them?
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