Client Care Coordinator inRotherham inRotherham PUBLISHED 22 MAY 2024

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;

www.jobsincare.com/job/j7lKJ6qj NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Working as a Client Care Coordinator you will interact with our clients through our omni-channel service carrying out inbound, pre-booked appointment outbound calls and online chat. You will be joining a team of over 150 colleagues that work together across our three contact centre sites to deliver an efficient and safe service to our clients. Working within the centre you will never be alone as we have a fantastic support network in place so that we all feel connected. Please note that this is a phone-based role.Hybrid work arrangements may be considered following a six-month probationary period, with a minimum requirement of working on-site 2-3 days per week thereafter.

About us

We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Job description

Job responsibilities

For more information about the role, please view the job description: www.jobsincare.com/job/j7lKJ6qj description
Job responsibilities

For more information about the role, please view the job description: www.jobsincare.com/job/j7lKJ6qj Specification

Experience

Desirable

• Experience of working in a Contact Centre

Person Specification
Experience

Desirable

• Experience of working in a Contact Centre

Employer details

Employer name

MSI Reproductive Choices
Address

The Riverside

Phoenix Riverside

Rotherham

South Yorkshire

S60 1FL

Employer's website