Health Care Assistant inLondon inLondon PUBLISHED 24 MAY 2024

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development.
To assist and support the Dermatology staff in the safe, effective delivery of outpatient care. To assist, support and deliver that care without direct supervision in close liaison with, clerical and medical staff to ensure the smooth running of clinics within the Department.

 To be approachable and able to present him/himself in an effective, polite and

helpful manner at all times.

 Orientate and welcome patients, visitors, relatives and new staff to the area.

 To answer the telephone, deal politely and appropriately with all callers and

transmit messages accurately to staff, patients and colleagues.

 To be aware that any information regarding any patient is private and confidential

and must remain so.

 To communicate effectively with patients, relatives, visitors and all members of

the multidisciplinary team.

 Ensure that patients are kept informed of any delays or problems in clinics and

keep information boards up to date.

 Ensure that complaints and problems are dealt with in the first instance and

reported to the nurse in charge.

 Participate in self development in keeping with the Trust’s individual performance

review system

We are looking for a enthusiastic, motivated and forward thinking Healthcare assistant to join our Dermatology team at Queen Elizabeth Hospital. The successful post holder will be able to provide an efficient and flexible service that supports the clinical staff in the delivery of an effective outpatient service, along with maintaining a patient centred approach in the delivery of the service, that supports patients in exercising choice.

The post is for 37.5 hours per week on a permanent basis.

Our Department is dedicated to delivering a high standard of care and is focused on the individual needs of our patients.

Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations

  • Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  • Widening access (anchor institution) and employability
  • Improving the experience of staff with disability
  • Improving the EDI literacy and confidence of trust staff through training and development
  • Making equalities mainstream

For further details / informal visits contact: Name: Janet Carroll Job title: Senior matron, Specialist Medicine Email address: Telephone number:
To assist and support the Dermatology staff in the safe, effective delivery of outpatient care. To assist, support and deliver that care without direct supervision in close liaison with, clerical and medical staff to ensure the smooth running of clinics within the Department.

 To be approachable and able to present him/himself in an effective, polite and

helpful manner at all times.

 Orientate and welcome patients, visitors, relatives and new staff to the area.

 To answer the telephone, deal politely and appropriately with all callers and

transmit messages accurately to staff, patients and colleagues.

 To be aware that any information regarding any patient is private and confidential

and must remain so.

 To communicate effectively with patients, relatives, visitors and all members of

the multidisciplinary team.

 Ensure that patients are kept informed of any delays or problems in clinics and

keep information boards up to date.

 Ensure that complaints and problems are dealt with in the first instance and

reported to the nurse in charge.

 Participate in self development in keeping with the Trust’s individual performance

review system

We are looking for a enthusiastic, motivated and forward thinking Healthcare assistant to join our Dermatology team at Queen Elizabeth Hospital. The successful post holder will be able to provide an efficient and flexible service that supports the clinical staff in the delivery of an effective outpatient service, along with maintaining a patient centred approach in the delivery of the service, that supports patients in exercising choice.

The post is for 37.5 hours per week on a permanent basis.

Our Department is dedicated to delivering a high standard of care and is focused on the individual needs of our patients.

Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations

  • Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  • Widening access (anchor institution) and employability
  • Improving the experience of staff with disability
  • Improving the EDI literacy and confidence of trust staff through training and development
  • Making equalities mainstream

For further details / informal visits contact: Name: Janet Carroll Job title: Senior matron, Specialist Medicine Email address: Telephone number:


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